We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
you didn't pick up my parcel!!
12/01/15
Competitively priced, simple ordering process, efficient and speedy service.
12/01/15
It still hasn't been collected they said there van had broken down and have heard nothing else
12/01/15
No comment left by this customer.
12/01/15
Excellent service, no complaints, only thing that might help make things a bit better would be to be given a pick up time window.
12/01/15
No comment left by this customer.
12/01/15
Delivered rapidly in perfect condition. Very reasonable pricing- Polite and helpful driver A1 service. Thanks
12/01/15
Parcel was delivered to local post office not address. Won't be using you again
12/01/15
The lack of tracking information and follow through has been frustrating as I still do not know where my parcel is
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
Excellent service. Recommended.
12/01/15
Good as always
12/01/15
Have used parcel monkey a few times recently and the service is very good, pleasant staff and the web site easy to use.
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
EXCELLENT SERVICE
12/01/15
Great delivery time will use again many thanks
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
every thing fine quick and efficent service
12/01/15
Good service. Good price. only improvement I could think of would be if an approximate collection time could be given, not just date.
12/01/15
3RD TIME USED PARCELL MONKEY TO USA NO BORTHER WITH THEM WILL USE AGAIN
12/01/15
would be nice to be sent a text on the morning advising of a 2 hour window of when to expect the driver as he would have his schedule
12/01/15
You need 2 things to send a parcel, measure tape & weigh scales... tape - easy, parcel scales ??? answer parcel monkey scales :0)
12/01/15
For UK parcels it seemaas to be very g
12/01/15
No comment left by this customer.
12/01/15
All as planned and advertised.
12/01/15
My parcel arrived in Singapore nine days after collection. Also, it was left outside a high rise apt, with no signatures taken for receipt.
12/01/15
No comment left by this customer.
12/01/15
Both boxes collected promptly, one delivered within the 24 hour window (as booked) one delivered late.
12/01/15
I am very pleased with the service I have had from Parcel Monkey. My parcels arrive on time every time.
12/01/15
Truly awful service. Parcel sent 2 weeks ago, no tracking info and my emails for help are ignored.
12/01/15
Parcel still not delivered after one week and no explanation; this is not a good first experience !
12/01/15
No comment left by this customer.
12/01/15
No comment left by this customer.
12/01/15
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