We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
Sent some documents on 23 December to Kenya PM 2568997 3348274 have not arrived can't get answer where they are from PM very poor service
29/12/14
No comment left by this customer.
29/12/14
Very good service as usual Thanks
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
Still not received parcel and can't locate where it is
29/12/14
Good prices, very simple process.
29/12/14
no phone numbers to contact,poorly working website
29/12/14
All good as far as I know and a great price in comparison to others, big thumbs up!
29/12/14
Fantastic service, very happy
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
From Monday 15th December 2014 to Friday 26th December - just in time to miss Christmas. is this the new standard for 2015?
29/12/14
The parcel did not arrive and still hasn't and we are at present running a complaint with Courier and will be seeking a refund of the charges
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
Excellent service. Top marks! (pickup 5.00pm one day & delivered 9.30am next day!)
29/12/14
Still not collected the package... not happy at all...
29/12/14
Very fast an cheap
29/12/14
I would tick 'very good' if you sent me an email to confirm my parcel had arrived - to save me having to find the Parcel Force reference.
29/12/14
No comment left by this customer.
29/12/14
Excellent as always! Keep up the good work in 2015.
29/12/14
Parcel not arrived in Canada, please help!
29/12/14
Improve comms - parcel down for collection Tuesday 23rd December, still not collected today
29/12/14
Collection good and delivered ealy next morning. Exactly what was needed at a reasonable price
29/12/14
Very Fast delivery using city-link, well recommended.
29/12/14
the driver left without collecting parcel. I had to take to post office - won't be using you again
29/12/14
Parcel was not delivered in the time frame promised
29/12/14
It has not yet been delivered despite the order being made on 22nd so it is over a week late
29/12/14
No comment left by this customer.
29/12/14
Delighted with service. Ideally I would have liked a smaller window for parcel collection (am or pm) or if driver could phone to give ETA
29/12/14
No comment left by this customer.
29/12/14
I was very satified with the service provided. It was extremely easy to make the booking!
29/12/14
A1 service
29/12/14
I selected 24 hour delivery, ended up with 48 hour parcelforce, still not turned up 3 working days later. no reply to email sent.
29/12/14
No comment left by this customer.
29/12/14
Greater clarity regarding labeling when collecting from someone else's address, would be helpful.
29/12/14
Great service & thank you again the parcel arrived on time will be using parcel monkey again.
29/12/14
No comment left by this customer.
29/12/14
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