We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
you havernt picked it up!!!!!!!!!!!!!!!!!!!!!!!!!!!
05/01/15
First time using Parcel Monkey for Overseas Delivery and can recommend
05/01/15
The parcel to be delivered was never collected from me - very poor service, no reason given, customer let down as a result.
05/01/15
parcel never collected! refund required
05/01/15
I paid for Parcel Force 24 and the parcel took 2 days to be delivered. My customer was not very happy as he took a day off work.
05/01/15
No comment left by this customer.
05/01/15
Parcel not picked up. Can't reschedule even though wasn't with Citilink . Waiting for a response from customer services.
05/01/15
No comment left by this customer.
05/01/15
You still have not picked up one of the two parcels I booked for. I emailed on 19/12/14 to inform you and haven't had a reply.
05/01/15
No comment left by this customer.
05/01/15
Good service, the package was delivered early. But the box was slightly damaged.
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
All fine. Maybe you should only give a time of pick up so I won't be gounded for half of the day next time. At least if it will be morning
05/01/15
No comment left by this customer.
05/01/15
The item was collected with no issue, but delivered to a neighbour’s house . No card was left & I had to call 3 times to find where it was
05/01/15
No comment left by this customer.
05/01/15
Great service tracking was kept up to date, only qualm was last update said "Delivered & Signed For" but didn't arrive for another 4 days
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
04/01/15
everything was fine , thankyou
04/01/15
Very pleased with service, parcel was collected on time and delivered promptly,many thanks
04/01/15
Great service as always..you make it all so easy ...thanks a million
04/01/15
No comment left by this customer.
04/01/15
I'm wery happy thanks
04/01/15
No comment left by this customer.
04/01/15
I have used the service 4 times now to send parcels abroad. I have no reason to complain I have recommended Parcel Monkey to my friends.
04/01/15
No comment left by this customer.
04/01/15
No comment left by this customer.
04/01/15
No comment left by this customer.
04/01/15
No comment left by this customer.
04/01/15
No comment left by this customer.
04/01/15
No comment left by this customer.
04/01/15
your statement was 2 days delivery from the 29th December, but the parcel still hasn't been delivered and it's the 4th Jan.
04/01/15
my customer hasnt received her furniture not happy
04/01/15
No comment left by this customer.
04/01/15
still not delivered
04/01/15
As always, hassle free and on time
04/01/15
Delivery was late!!
04/01/15
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