We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
No comment left by this customer.
08/01/15
No problems with your service. Website easy to navigate, clear layout. Actual service meant I had to wait all day, would be nice to improve
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
Fantastic service , emails quick delivery spot on first class service Thank you
08/01/15
It would have been nice to receive a email or text to say the parcel has been delivered ok.
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
you need to quickly get another economic courier to replace citylink
08/01/15
100% trusted with parcel force 24
08/01/15
140 characters is just not enough to tell my story, so you can read it on a blog being set up to advise people just how bad you are
08/01/15
Was informed that I would be able to track the parcel; on not being able to do so, have raised 2 tickets but have got no response yet!
08/01/15
Happy to use your service again.
08/01/15
I still have not recieved my item that should have been collected on Monday 5th January..............................well?
08/01/15
Reasonable charges. Prompt collection. Efficient service. Would have liked an email to say it had been deluged though
08/01/15
Your tracking does not work.
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
Amazing, I love this service, so convenient, I love that you collect the parcel so I don't have to stand in PO queues
08/01/15
Really simple and easy to use, will be coming back for the next item I need to ship :)
08/01/15
No comment left by this customer.
08/01/15
No comment left by this customer.
08/01/15
Parcel never got picked up can't call anyone to discuss big mistake using them
08/01/15
No comment left by this customer.
08/01/15
Excellent service thank you!
08/01/15
No comment left by this customer.
07/01/15
No comment left by this customer.
07/01/15
VERY POOR! I have a shipping label problem so your driver refused to take my parcel; I emailed 3 times for help&still waiting for a reply!!
07/01/15
No comment left by this customer.
07/01/15
Brilliant service!
07/01/15
No comment left by this customer.
07/01/15
great service Thanks
07/01/15
No comment left by this customer.
07/01/15
Price was good. Label availability was prompt. Parcel delivered in acceptable time frame.
07/01/15
great service
07/01/15
try replying yo your customers when a problem has been sent. still have not heard anything from you after two forms have been filed.
07/01/15
Basically I emailed yesterday and no one has replied and my parcel hasnt been collected and I've paid £25 for nothing? not happy!
07/01/15
No comment left by this customer.
07/01/15
having booked my parcel in and printed off labe, yodel driver did not want to take parcel as it had no barcode.
07/01/15
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
