We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,991 reviews.
Driver left gates open, didn't knock loud enough for me to hear him although I was here. Can't rearrange delivery - your site doesn't work.
23/01/15
good service - thank you
23/01/15
Great service thank you
23/01/15
Item was partly broken. Item was very solid and well packed, so there must have been a considerable impact to it.
23/01/15
Tried to collect once and then never tried again
23/01/15
Avoid recommending Yodel, who are incompetent, devious and dishonest.
23/01/15
excellent service will use again
23/01/15
If I could be informed of a collection time, even a time window, I would have no hesitation in saying your service is excellent.
23/01/15
we have had to replace 3 orders to customers, as they were damaged and beyond use. they were packed correctly
23/01/15
No comment left by this customer.
23/01/15
I would rather catch an std than use this awful service.
23/01/15
Terrible service, no reply too emails and no phone number to call !! They just don't care! Shame really cos there cheap! AVOID !!!!!!!!!
23/01/15
Excellent service at a very competitive price, can't fault.
23/01/15
program says select P/O but can drop off at any P/O
23/01/15
well done very profesional
23/01/15
collected by royal mail and delivered on time.
23/01/15
No comment left by this customer.
23/01/15
Collected as arranged but didn't receive email re shipping label. Label when found had no bar code. Driver almost refused to take
23/01/15
No comment left by this customer.
23/01/15
My parcel arrived on time with no damage. Thank you
23/01/15
very good service
23/01/15
Didn't another courier. Waste of time and money. Didn't even notify me. Poor service. Won't be using again.
23/01/15
My parcel was collected fine but delivery was a day late. (Parcelforce) not parcel monkey's fault though.
23/01/15
no one came
23/01/15
we were told that the parcel would take 2 days . We too that to mean 48hrs. It was picked up from us on Thursday at 2pm and didn't arrive ad
23/01/15
poor
22/01/15
Cost of shipping almost £5 more than initial quote. Day 7 and package still not at destination
22/01/15
No comment left by this customer.
22/01/15
No comment left by this customer.
22/01/15
No comment left by this customer.
22/01/15
Very good no problems
22/01/15
Make it easier to print label
22/01/15
It would be better if we were not penalised for having a parcel over 1.5 metres
22/01/15
No comment left by this customer.
22/01/15
No comment left by this customer.
22/01/15
No comment left by this customer.
22/01/15
Paid for 3 to 4 days delivery. Collected on a Friday and delivered following thursday-5 days excl. weekend !!
22/01/15
Excellent service, easy to use on-line ordering & great price! What more can I say..
22/01/15
No comment left by this customer.
22/01/15
it still hasn't been collected
22/01/15
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