We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,029 reviews.
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
your service was perfect. Infact I ant stop telling people how good,professional and reasonably priced your are. 10/10 thankyou
05/02/15
Failure to deliver as quickly as expected.If there was a problem at the destination why not use the phone number suppled to contact them.
04/02/15
Great can't fault it cheaper than the post office
04/02/15
Parcel collected early on the day. Received OK. Thank you
04/02/15
Very pleased with the service - Yodel - at least as good as city link
04/02/15
great
04/02/15
No comment left by this customer.
04/02/15
The parcel still has not been picked ip almost a week late. Not good.
04/02/15
No comment left by this customer.
04/02/15
solid dependable service using parcelforce.
04/02/15
Delivery Very fine delivery we have never used a courier before but would do so again many thanks
04/02/15
No comment left by this customer.
04/02/15
Fantastic will recommend to everyone!
04/02/15
prompt pick up will use again
04/02/15
the parcel could have arrived earlier in the day
04/02/15
4 out of the 5 parcel i sent was smashed to peaces i will be complaining as some items was smashed aswell
04/02/15
outstanding service and unbelievable value for money
04/02/15
Good service reliable
04/02/15
collection and delivery should be inform to custm prior the arrival of delivery overall very good service
04/02/15
As always, would keep using parcel monkey. Very effiecient.
04/02/15
No communication provided about time of collection or confirmation of delivery.
04/02/15
No comment left by this customer.
04/02/15
good service at a decent price
04/02/15
Very good, it could possibly be improved with better understanding that sometimes buyers have to arrange shipping TO them rather than FROM
04/02/15
IT has not even been picked up yet!!!!!!
04/02/15
very reliable service, many thanks
04/02/15
Booked on Sunday-easy, pick up for Monday-Great, expected delivery to Spain 3-5 days. Parcel delivered Friday-Excellent and efficient.
04/02/15
No comment left by this customer.
04/02/15
It would be helpful if you provided telephone support!
04/02/15
Parcel was picked up on the right day and arrived on the right day although rather late in the day.
04/02/15
No comment left by this customer.
04/02/15
great service
04/02/15
Pick up was very good, curtious friendly driver, the main thing it that it arrives OK at the other end.
04/02/15
Perfect service,great prices,online booking a breeze,with upto date tracking,will definitely use parcel monkey again
04/02/15
Not alot too say really good service and alot less hassel than contacting companies individually.
04/02/15
No comment left by this customer.
04/02/15
The parcel arrived Ok, no problem
04/02/15
i would like more regular updates of where the parcel is. it can be 3 days between updates
04/02/15
