We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
All fine! Great service!
10/01/15
Excellent
10/01/15
I booked the collection on a particular Friday and waited all day for collection and it wasnt picked up. So a whole day was wasted!
10/01/15
Third time of using Parcel Monkey, and very satisfied with service
10/01/15
Parcel was picked up very quickly and got to Denmark safely in 3 working days
10/01/15
When you give a collection day turn up..i had to rebook a collection 5 times and YOU still did not turn up..so i paid again and you did same
10/01/15
Would have liked to know approx when parcel collected, but arrived in Germany 4 days later (quoted 2 days)
10/01/15
Never received email with shipping label and never had a response when emailing asking for it
10/01/15
No comment left by this customer.
10/01/15
You didn't pick the parcel up when you said you were. Furthermore, you failed to get back to me within the 2-3 hours you promised.
10/01/15
No comment left by this customer.
09/01/15
No comment left by this customer.
09/01/15
My parcels did not arrive on time agreed but I found all enquiries were answered promptly and the courier that delivered was first class
09/01/15
Overall happy with the service.
09/01/15
Fast and easy and very cheap:-)
09/01/15
Really great value for money and super polite driver
09/01/15
Easy to us, reliable carriers, great rates.
09/01/15
good value excellent service
09/01/15
No comment left by this customer.
09/01/15
First time we have used your company Will be using you again
09/01/15
item was not picked when you said you would
09/01/15
Only way to improve is to get it there before I sent it. Excellent service, absolutely first class and half the cost.
09/01/15
No comment left by this customer.
09/01/15
No comment left by this customer.
09/01/15
Excellent service, value for money.
09/01/15
Easy to use and efficient service at a competitive price Thank you
09/01/15
why am I not able to track DX (Nihtfreight) service?
09/01/15
No comment left by this customer.
09/01/15
Great service again
09/01/15
Excellent service,many thanks.Cannot fault your company.
09/01/15
No comment left by this customer.
09/01/15
Collection was a day late, luckily a builder was there the following day when they called. Wasted a days leave from work.
09/01/15
Plenty of information. Tracking number etc. Delivered promptly. Collection driver very pleasant. Delighted
09/01/15
Absolutely perfect. Thanks Ian
09/01/15
Very handy, only problem was only one guy came to pick up a two person object. but we helped out and it was ok. cheers
09/01/15
Quick efficient service at a very reasonable price. Thank you
09/01/15
just excellent service, couldn't fault it
09/01/15
No comment left by this customer.
09/01/15
works well
09/01/15
Excellent friendly service
09/01/15
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
