We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
Always an outstanding service. A minor point when printing labels the top barcode prints only 50% so I have to cut and paste, PDF may solve!
02/01/15
No comment left by this customer.
02/01/15
great service
02/01/15
Very pleased and satisfied with your effecient service, I would have known a long time ago about this service. Excellent !
02/01/15
No comment left by this customer.
01/01/15
No comment left by this customer.
01/01/15
Excellent service
01/01/15
Couldn't fault the service!
01/01/15
I paid and Parcel Force didn't collect (I took a day off work to be at home) they admitted they'd not attempted it and never got back to me
01/01/15
person who collected the parcel was very pleasant and professional (DX). Recipient was happy with the prompt delivery
01/01/15
No comment left by this customer.
01/01/15
No words, absolutely perfect !
01/01/15
It all went very well and the Parcelforce staff were very pleasant and helpful
01/01/15
No comment left by this customer.
01/01/15
Out of two deliveries none were collected. One was cancelled and the other failed to contact prior to collection so not colleced.
01/01/15
Postage label difficult to print. Also I took the item to a Post Office yet you emailed me to say you were going to collect it then didn't!
01/01/15
Parcel arrived with my family in time for Christmas. Very pleased with the quick and professional service.
01/01/15
You kept to all the arrangements perfectly, many thanks.
01/01/15
Delivered on time and as expected, thank you.
01/01/15
Easy to use, good prices and reliable collection from selected courier.
01/01/15
collected on time and tracking is easy
01/01/15
No comment left by this customer.
31/12/14
Nothing to be said, Quick and easy
31/12/14
you need to give some idea of when parcel will arrive. Mine has had 2 weeks to arrive and still it has not. I do not know where it is.
31/12/14
Parcel was not collected from me on the given date. Avoid this company, they just take the money. Support is nowhere...
31/12/14
No comment left by this customer.
31/12/14
Excellent customer service very pleased with service
31/12/14
failed collection twice then tried to collect three separate parcels (one for each rearranged collection)
31/12/14
No comment left by this customer.
31/12/14
No comment left by this customer.
31/12/14
No comment left by this customer.
31/12/14
myhermes failed bismally, you guys nailed it in 1/2 the suggested time-you won a convert,congratulations!
31/12/14
Collected and delivered as arranged.
31/12/14
No comment left by this customer.
31/12/14
No comment left by this customer.
31/12/14
CITY LINK WERE GREAT AS ALWAYS!!! Shame they are no more as they NEVER LET US DOWN!!!
31/12/14
It's quick and easy
31/12/14
No comment left by this customer.
31/12/14
Great service
31/12/14
excellent all round service! !
31/12/14
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