We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
nothing to improve, really happy with service , especially Dhl carrier done brilliant job and customer service was exceptional
06/01/15
deliverd on time driver very helpfull
06/01/15
If courier gave estimated time of arrival woukd save waiting all day. Thanks☺
06/01/15
great service, will use you again thanks
06/01/15
You could have a mailing facility for people with no printer,seen that on other sites.
06/01/15
Only arrived 4 days late. VERY POOR
06/01/15
No comment left by this customer.
06/01/15
booking was good, collection was ok, but contents of one parcel were damaged on receipt at destination. Not your fault but not great for me.
06/01/15
The parcel seems to be missing ;-(
06/01/15
terrible. Courier meant to arrive on 5/1. Didn't turn up! Arrived on 6/1 but I was out and now have to re-arrange. No contact from courier
06/01/15
Much better this time - very pleased with service
06/01/15
Perfect, couldn't have been easier. Last minute Christmas present delivered next day: 24th Dec. Great price too.
06/01/15
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
will use again
06/01/15
the first time i used you, Courier never turned up. you owe me £10:50. i tried again with you. parcel force took it but you say theydid,n
06/01/15
very quick and easy
06/01/15
parcel was 3 days late and I paid a premium price.
06/01/15
I booked a parcel for collection on Friday Jan 2, I have waited at home every day since but still my parcel remains uncollected (Jan 6
06/01/15
still awaiting for item to be delivered
06/01/15
Cheaper would be nice!
06/01/15
The Parcel Monkey aspect of my experience was fine, DX were awful from start to finish and cannot be contacted, i'm still waiting for a resp
06/01/15
No comment left by this customer.
06/01/15
could some one contact me with up date on package - Courier asked me to you - can not find your tel number - can some one call me 01724 851021
06/01/15
No comment left by this customer.
06/01/15
Best price, fast collection
06/01/15
brilliant as per usual
06/01/15
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
was not collected. had to come back to england to collect it myself.
06/01/15
No comment left by this customer.
06/01/15
No complaints here - good price - speedy collection and my parcel arrived in Switzerland one week later :)
06/01/15
We always use parcel monkey find them very reliable and very polite dirivers
06/01/15
Maybe a narrower collection time for the parcel or even an on the day text with a 2hr time slot?
06/01/15
no complaints at all..item arrived undamaged..very friendly driver..
06/01/15
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
No comment left by this customer.
06/01/15
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