We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,991 reviews.
picked up dropped off in time on time excelent service
23/01/15
great service at a very good price. my business will use this service again
23/01/15
Tracking took a few days to start working, and it would be great if we were given an exact time slot for when you would pick up the parcels.
23/01/15
The full process's was easy from beginning to end
23/01/15
No comment left by this customer.
23/01/15
Most likely I'll be using you again
23/01/15
Absolutely 5* brilliant service. Only negative is the mobile website wouldn't process any debit card. Had to go on main site.
23/01/15
Excellent, hassle free service. Keep it up! !
23/01/15
No comment left by this customer.
23/01/15
Extremely efficient.
23/01/15
No comment left by this customer.
23/01/15
Used a different courier this time, all good.
23/01/15
It would help to be given a time slot for parcel collection, either a.m. or p.m.
23/01/15
No comment left by this customer.
23/01/15
Parcel picked up on time and to be delivered on Tuesday. Didn't arrive till Thursday . Money back please
23/01/15
Very professional service from collection to delivery - recommended service.
23/01/15
No improvement needed !
23/01/15
Could not find option to drop parcel at depot for a Saturday delivery via Parcelforce
23/01/15
Fab
23/01/15
Can't think of anything that could improve the service I received. Exemplary! Fast! Efficient! Will defindefinitely recommend, unlike Yodel
23/01/15
No comment left by this customer.
23/01/15
No comment left by this customer.
23/01/15
No comment left by this customer.
23/01/15
I was kepy well informed via tracking, the parcel was received within the time stated. The web site is very easy to navigate. Recommended!
23/01/15
No comment left by this customer.
23/01/15
No comment left by this customer.
23/01/15
Delivered on time but it would have been Very Good if you could have told me the time when you would collect the parcel
23/01/15
No comment left by this customer.
23/01/15
For me it was about 30 min to register parcel and label it.I was surprised how fast driver pick up the parcel as I register that in evening.
23/01/15
Was a day late! Not happy!
23/01/15
ok
23/01/15
Picked up as stated and delivered in a timley fashion.
23/01/15
Very pleased with the service offered. Will definitely use again. Many thanks.
23/01/15
£10 cheaper than the post office with a door to door service, fantastic
23/01/15
parcel was collected on time, it hasn't arrived yet but that is as expected.
23/01/15
No comment left by this customer.
23/01/15
PLEASE SEE COMPLAINT PLACED YESTERDAY - ALL 3 OF MY PARCELS DELIVERED TO WRONG DESTINATION
23/01/15
VERY POOR - sent away 2 items which went different ways and one of them was very badly damaged.
23/01/15
The parcel was picked up on time but it took five days to be delivered a distance of less than fifty miles.
23/01/15
Waiting to hear about a delivery that came smashed, dented and looked like it had been dropped from a huge height.DISGUSTING!!!
23/01/15
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