We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,483 reviews.
It would have good to have been advised wether the parcel was being picked up in morning/afternoon/evening as I stayed in all day!!
24/01/15
Pathetic!!! I took a day off work to get a parcel collected and nobody turned up, And after a week still no news. Pathetic!!!
24/01/15
Very quick, punctual and reliable service. Would recommend.
24/01/15
cant fault u
24/01/15
No comment left by this customer.
24/01/15
No comment left by this customer.
24/01/15
The item was completely damaged upon delivery, appalling service, driver logged it but not heard anything from the company
24/01/15
All good
24/01/15
No comment left by this customer.
24/01/15
Easy to use website, fast & efficient delivery, 10/10.
24/01/15
website easy to use and no problems with delivery. will use again.
24/01/15
No comment left by this customer.
24/01/15
No comment left by this customer.
24/01/15
parcelforce did a great job on your behalf.
24/01/15
Very good service quick and easy
24/01/15
It was after 17:00 but the parcel DID get collected on the specified day.
24/01/15
No comment left by this customer.
24/01/15
A day late in delivering otherwise no problems
24/01/15
Fast and easy to yse
24/01/15
No comment left by this customer.
24/01/15
Easy process
24/01/15
No comment left by this customer.
24/01/15
had to hunt round to find the label (no email was sent as promised). Then the Yodel driver who picked up was very rude!
24/01/15
No comment left by this customer.
24/01/15
excellent service, collected when expected and delivered similarly, great service.
24/01/15
fantastic communication and very happy will use this service again
24/01/15
No comment left by this customer.
24/01/15
It arrived on time and undamaged. What more can you ask?
24/01/15
No comment left by this customer.
24/01/15
it all worked great
24/01/15
If you could email an estimated time i.e. morning or afternoon that would be helpful.
24/01/15
a more detailed pick up time would be helpful .
24/01/15
No comment left by this customer.
24/01/15
Pick up and delivery on time, what else?
24/01/15
No comment left by this customer.
24/01/15
it would be useful to pick up the parcel....
24/01/15
service was as expected. however it would be nice to have more accurate pick up times texted to us.
24/01/15
you were efficient, kept the contract, delivered on time and were reasonable in cost
24/01/15
Great Service !!! collection and delivery were perfect !! will be using again !! A++
24/01/15
Great service. Prompt and efficient collection and delivery
24/01/15
