We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
No comment left by this customer.
30/12/14
A+++ service
30/12/14
Tracking number does NOT work?
30/12/14
Absolutely Fantastic. I will definately be using Parcel monkey for all my Parcels from now on
30/12/14
Excellent service!!!.....Made my girlfriend & her kids in the USA very happy!!!....Thank You!!
30/12/14
So pleased I didn't use one of your competitors. Simple pick up and delivered on time
30/12/14
if you could give an indication of pick up time for the parcel that would be brilliant
30/12/14
Perfect - no problems - easy to access - does what it says on the tin
30/12/14
the collection time from home could be more defined and the parcel took too long to arrive with poor tracking
30/12/14
You did not collect the item on two seperate occasions!!
30/12/14
No comment left by this customer.
30/12/14
Wouldn't take the order. Don't care what time of year it is jobs need doing. you must over charge all year in order to take time off.. Not
30/12/14
You sold me postage for a day a week into the future without telling me and it really messed things up and cost me a lot of money - useless!
30/12/14
Did exactly what you said on the tin
30/12/14
The driver was late picking up the parcel. But overall a very good service.
30/12/14
No comment left by this customer.
30/12/14
Great service
30/12/14
I have not received any confirmation that parcel has successfully been delivered. I could go online to check, but should not need to.
30/12/14
user friendly website, efficient collection
30/12/14
Brilliant, Uk to Tahiti 17 - 24 December, great tracking, returning customer again delighted!!!
30/12/14
Excellent service everything went perfect from collection to delivery. Will use again
30/12/14
As representatives of Courier, parcel monkey should have informed me of how to resolve my issue, who had my parcel, how I needed to get it
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
Good service thanks
30/12/14
it hasnt been collected!
30/12/14
No comment left by this customer.
30/12/14
very efficient service
30/12/14
No comment left by this customer.
30/12/14
PM_2526936_3298484 was returned with address problem, such nonsense, address was fine.
30/12/14
excellent service
30/12/14
very easy to use , even to send 35kg parcel. on time collection and delivery. GREAT . will use again.
30/12/14
No comment left by this customer.
30/12/14
Excellent service as usual,
30/12/14
Easy online selection of service. Very impressed with whole process. Cod fed as promised and delivered quickly. Dec
30/12/14
Totally let down by yodel! Rude ignorant company!
30/12/14
The delivery was not delivered on time but there may have been a mix up with the address.
30/12/14
No comment left by this customer.
30/12/14
Parcel not received one month after collection
30/12/14
My items not even been picked up your site is shockingly poor to navigate.
30/12/14
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