We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,029 reviews.
Parcel picked up on time and delivered as promised. Great service - thank you!
04/02/15
Excellent Service for a very fair price ! Recommended !
04/02/15
pickup times do not exist,its just a day,with no am/mp clues as to when you may arrive,this proves dufficult and arrangements need to b made
04/02/15
I have been contacted by email order number2638913 parcel PM 3427124 saying telephone number incorrect. shipping label info is correct .HELP
04/02/15
No comment left by this customer.
04/02/15
Worked well, woudl be nice to have more places to drop the parcel off but a limitation of ParcelForce I presume?
04/02/15
No comment left by this customer.
04/02/15
A time slot of either morning or afternoon would help instead of staying in all day long. Otherwise, great service, will use again.
04/02/15
Good, safe fast shipment to Italy. Excellent.
04/02/15
Your service was excellent.
04/02/15
all good so far, thanks
04/02/15
i send to parcel india company commited delivery in 4-6 days take time but 10 pass still havent got delivery in india fully rubbish comapny
04/02/15
48 hours DX delivery service, a week on and the delivery hasn't arrived yet! Will not recommend them!
04/02/15
Keep things as they are. Good Job.
04/02/15
Spot on as usual
04/02/15
very smooth service
04/02/15
find my parcel
04/02/15
No comment left by this customer.
04/02/15
A no nonsense, easy to use and very competative service. Very happy and I will be using this service again.
04/02/15
Reliable and competitive on price. Will def use again.
04/02/15
No comment left by this customer.
04/02/15
I have used Parcel Monkey about 6 times now to post large parcels to Germany. Never had a problem, happy with everything x
04/02/15
No comment left by this customer.
04/02/15
Not able to track. 8 days since collection and still waiting. This is not a delivery service but a wait and see what happens service. Poor!
04/02/15
No comment left by this customer.
04/02/15
No comment left by this customer.
04/02/15
better customer service and quicker emails
04/02/15
Its not booking the service, its the collection. Had a phone call to say it was being collected, and no one turned up until the next day.
04/02/15
Great price and delivered on time to Italy. Perfect.
04/02/15
driver slightly out of time slot but appreciate i was the last pickup. very curtious and efficient
04/02/15
Please see email
04/02/15
No comment left by this customer.
04/02/15
I found a service that offered the same shipping specs as yours for half the price. CollectPlus is who I will be using in the future.
04/02/15
if i could know an estimate time of collection, that would help loads.
04/02/15
No comment left by this customer.
04/02/15
like to see/ or get detail of who signed
04/02/15
Very good service collected on time with label to put on parcel
04/02/15
why did i have to have insurance and your webb site is hard to use eg post lable etc
04/02/15
Very efficient service
04/02/15
No comment left by this customer.
04/02/15
