We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
Parcel collected 22/12/14 UK. Delivered Hong Kong 27/12/14. Excellent.
29/12/14
No comment left by this customer.
29/12/14
Good service
29/12/14
Lightning service from City-Link RIP
29/12/14
first time I have used this service and I'm very impressed. Will use again in the future!
29/12/14
WORST SERVICE! Never experienced anything like and will never use again. Will also tell everyone NOT to use as it was a shamble from start.
29/12/14
No comment left by this customer.
29/12/14
great service
29/12/14
No comment left by this customer.
29/12/14
Always fantastic service at a brilliant price. I wouldn't use anyone else now!
29/12/14
Could still improve with a collection slot albeit AM or PM
29/12/14
parcel arrived 7 working days (8 business days) after it was sent, when it was supposed to arrive within 5
29/12/14
The parcel is still in transit. Taking longer than expected. Hard to find out more.
29/12/14
No comment left by this customer.
29/12/14
i find yoyr service easy to use but cab take a while for shipping lables to be sent
29/12/14
Smooth,easy transaction from start to finish, as usual! thanks
29/12/14
exsalant service.have been using city link with you and its such a shame they have now gone.
29/12/14
you are blatent liars and i want a refund for a service that has not been met
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
good service as always
29/12/14
No comment left by this customer.
29/12/14
It is the best way to send a parcel and includes useful types of services
29/12/14
Very reliable service. Good communication and paperwork via email. Item was delivered on Christmas Eve as promised despite carrier going int
29/12/14
picked up early in the morning and delivered early next day x
29/12/14
No comment left by this customer.
29/12/14
My package has still not arrived & I paid for a 3-5 day service, it's been 7 days so far.....
29/12/14
Did what it says on the tin very good
29/12/14
No comment left by this customer.
29/12/14
i have sent my parcel on 18 of december. it still didn't arrive even if it said 5 days. where is my luggage?
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
good service needs have a quick send page thou like my hermes see doug mills lol
29/12/14
Parcelforce driver did not ring doorbell and put note threw door to say we wernt in to collect parcel even though we were in.
29/12/14
No comment left by this customer.
29/12/14
Very Poor service. My parcel got picked up a week after! Very disappointed. No courtesy to inform of the delay :( both parcels delayed!!
29/12/14
No comment left by this customer.
29/12/14
Very quick delivery to Australia over the Christmas period. Will definitely use again. Great price too.
29/12/14
No comment left by this customer.
29/12/14
pick up supposed to be prior to xmas as per your web site picked up on 29th not good c how delivery goes
29/12/14
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