-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
Wonderful service and a prompt response !! This is the first time I have used it and will surely suggest to many.
29/12/14
Brilliant, used to send Christmas presents to Germany. Have not used before but will certainly use again
29/12/14
The parcel was collected one day late. At the very least you should have told me this. I would not use you again.
29/12/14
No reply from you when import tax and handling fee were imposed on receipt of parcel in Vietnam.
29/12/14
First time i have used them,but Courier have gone bust,so i shall wait and see,how this parcel is dealt with.
29/12/14
If you could text a time slot for collection that would be helpful
29/12/14
very well organized and quick collection. thanks for your sevice.
29/12/14
No comment left by this customer.
29/12/14
The service was great and easy. Thank you
29/12/14
Didnt come on the arranged day waited in all day had to rearrange for next day although picked up another day wasted in the run up to xmas
29/12/14
Was on time and delivered quickly with no hassle, and we booked last minute too!
29/12/14
Very good, great price, and City Link were Extremely fast
29/12/14
No comment left by this customer.
29/12/14
Pick up had to be rearranged as collection was missed on first booking
29/12/14
The service was very poor. Unclear time of collection. Unclear tracking. My parcel is still not yet delivered.Not recommended. Never again!!
29/12/14
Excellent service at an excellent price, sent a parcel to Germany and it arrived within 2 days. Thank you very much!! Will use again :-)
29/12/14
Use Parcel monkey regularly, always reliable and best price.
29/12/14
No comment left by this customer.
29/12/14
Very speedy and impressive service. 24 hours after leaving me, my parcel was in USA with the recipient
29/12/14
No comment left by this customer.
29/12/14
the parcel has not being delivered yet and the system show it has. *******s
29/12/14
No comment left by this customer.
29/12/14
Very Poor - apparently they had attempted to deliver the parcel but didn't leave a note or anything to let me know!!!!! Outrageous.
29/12/14
Fast, efficient and easy to use service.
29/12/14
Excellent service . Parcel collected on time and delivered in less than a day despite Christmas.
29/12/14
Was brilliant service , I could not believe a piece of furniture could be delivered overnight 2 days before Xmas , fantastic , will use agai
29/12/14
The city link collection driver is great, polite and an asset to city link
29/12/14
The city link collection driver is great, polite and an asset to city link
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
I'm still waiting for Yodel to another courier. I had to book it twice. I'm still waiting.
29/12/14
excellent as always
29/12/14
Shockingly Impressive Lightning fast service. Superlike and highly recommended.
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
28/12/14
Easy to place the order, collected with no hassle the next day, delivered to Europe within 2 days as promised :)
28/12/14
Still got a parcel stock at Courier that I have to collect been sat they undelivered for 2 weeks
28/12/14
nice service,and not expensive Thank you
28/12/14
your service is prompt and efficient. I received my parcel the same day as I expected it
28/12/14
No comment left by this customer.
28/12/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more