We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,989 reviews.
very good sevice would use you again!
28/01/15
All went as promised
28/01/15
No comment left by this customer.
28/01/15
Easy to book online, collected on time and delivered to destination in good time. Would recommend this service.
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
Perfect !!! But give me please small discount next time !!!
28/01/15
It is 2 just short of 2 weeks since you collected my parcel and it still hasn't arrived? How do I claim on the insurance
28/01/15
Our Response: Somebody has now updated your support thread with further details on your account
Parcel was picked up and delivered on time.
28/01/15
No comment left by this customer.
28/01/15
Your service was alright but the company let you down as it took them 20 days to deliver the parcel
28/01/15
Parcel to Japan delivered efficiently, although recipient did not receive an email to enable him to track.
28/01/15
all good!
28/01/15
Parcel arrived safe and quickly
28/01/15
bit frsutrating to have to choose a couries and then find it wasnt suitable and have to start all over
28/01/15
10 out of 10
28/01/15
simple process would defiantly recommend
28/01/15
i have not received my parcel
28/01/15
Our Response: Sorry to hear about this, somebody will look into this for you now and respond via the support ticket on your account
No comment left by this customer.
28/01/15
Great service. Driver very polite and helpful. Came with labels for parcels saving a lot of hassle printing them off. Delivered as promised.
28/01/15
very good
28/01/15
if you gave customers a text message at least 1 hr prior to collection would be a great help. and the service so far is 1st clas
28/01/15
I have make an order before 7days and I'm still waiting..
28/01/15
they never came to the house. nor did they leave a note as stated
28/01/15
good price, no problems
28/01/15
Supposed to receive label after booking, never happened. Driver reluctant to sign collection form
28/01/15
Only that it was a very large box and I had no notice or idea how long it was going to take before it arrived otherwise very pleased
28/01/15
No comment left by this customer.
28/01/15
Anexcellent service. I will use it again and recommend to others.
28/01/15
Very good service. Within 48 are described
28/01/15
No comment left by this customer.
28/01/15
Excellent service as usual!
28/01/15
No comment left by this customer.
28/01/15
no hassle delivery
28/01/15
collected on time very happy thanks
28/01/15
Good cost saving compared to taking my parcel to the post office
28/01/15
easy transaction
28/01/15
good service as usual
28/01/15
No comment left by this customer.
28/01/15
Fantastic service, great price, quick delivery, would definately recommend
28/01/15
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