We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
No comment left by this customer.
14/01/15
This time worked perfectly. Booked collection and it arrived. Last time we had some trouble with first booking
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Superb service, above expectations and secure delivery
14/01/15
No comment left by this customer.
14/01/15
You don't offer timed collections/deliverys with DX.
14/01/15
parcel collected and delivered as expected and at a reasonable price. continue.
14/01/15
You did good.
14/01/15
No comment left by this customer.
14/01/15
Good
14/01/15
DID NOT SEND LABEL DID NOT ARRANGE COLLECTION DID NOT RESPOND TO THREADS IN 2HRS AS STATED HAD TO SEND 4 THREADS.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
the parcel was collected very quick but 6 day and it still has not been delivered
14/01/15
No comment left by this customer.
14/01/15
I paid for the item to be delivered with 24hrs but did not happen
14/01/15
all good thanks
14/01/15
text a delivery slot
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
As there was a delivery issue with the parcel I had sent I really appreciated the good customer service I received.
14/01/15
I am extremely disappointed with your service . I have tried contacting you to explain my problem but to no avail !!
14/01/15
No comment left by this customer.
14/01/15
Parcel was delivered in 48 hours - excellent service and the cost was realistic - will recommend you
14/01/15
No comment left by this customer.
14/01/15
No one bothered to another courier. i had to use an alternative. can i please have a full refund. thanks
14/01/15
Online booking was straightforward. Documentation was easy to fill in. Driver arrived on time. What more do you want.
14/01/15
There's nothing more to add; the service was exactly what was required; collect and deliver.
14/01/15
6 days in transit??? my customer no happy
14/01/15
Good service , no feedback to give. I will use again
14/01/15
Inconsistent instructions on printing label. When getting quote you said no label needed, but on day of collection one was required
14/01/15
I have an order that has not been collected. I have sent two messages and am not getting any responses.
14/01/15
EXCELLENT SERVICE
14/01/15
booked dropped delivered no problems
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
excellent service
14/01/15
Very good service,, quick delivery and good price, easy to use . A+
14/01/15
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