We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
very good
16/01/15
No comment left by this customer.
16/01/15
great sevice , many thanks
16/01/15
The only way to improve this impressive service would be to offer a more precise pick up time! Thank you.
16/01/15
parcel delivered on time. not broken. moreover, competitive price. happy with service; )
16/01/15
Excellent, I booked for a parcel to be collected from st ives in Cornwall and deliver to Carlisle. Very quick service
16/01/15
Your service is good. Don't try to mend something that ain't broke!!!!!!!
16/01/15
Very Good. The on-line tracking should be improved.
16/01/15
Very poor! No pick up, you took my money then I find you have gone bust! I will be in touch......
16/01/15
Very straight forward service to use
16/01/15
No comment left by this customer.
16/01/15
Very Good
16/01/15
no one came to collect the parcel as arranged - i had to call the next day and make another collection date
16/01/15
Excellent service could not fault you
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
Cheap, convenient and efficient, Tracking was impressive.
16/01/15
No comment left by this customer.
16/01/15
1st time used this service and it was brilliant. Thank you
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
I can only say: 'you were brilliant !' My parcel was speedily collected & delivered. Many thanks.
16/01/15
Supposed to be collected Monday, wasnt collected until Thursday following 4 phone calls.
16/01/15
No comment left by this customer.
16/01/15
Atrocious service, spent all day arranging an alternative collection point- as the DROP OFF service stated doesn't exist!!!!!!!!!!!!!!
16/01/15
Was very happy with the service. Thank You :)
16/01/15
Very competitively priced, pick up as advised - all good, thanks!
16/01/15
very good service, on time collection, price comparation
16/01/15
No comment left by this customer.
16/01/15
Good one!!!!
16/01/15
Great easy to use service
16/01/15
Two orders have arrived one totally unwrapped with most of the parcel missing, and the other order with the main part missing, tried to con
16/01/15
Good, fast and reliable
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
My parcel still hasn't been picked up (3 days later)
16/01/15
Parcel Monkey was easy to use and great the problem was Parcel force they mishandled the parcel arrived to the customer damaged
16/01/15
There was a issue ober the collection date, you said it would be Friday, DX said Monday
16/01/15
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