We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
No comment left by this customer.
16/01/15
Very Poor as I still have not received my parcel and you are coming back to me! Please contact me urgently!
16/01/15
Posted parcel to China. Excellent service
16/01/15
My parcel was collected on 5th January and has not been delivered to the destination so far. Cannot track and waiting for a reply from you.
16/01/15
Parcel was collected Friday and delivered Tuesday which seemed quite a long time but good price.
16/01/15
No comment left by this customer.
16/01/15
Parcel was xdue to be picked up on 13/1/15, had text confirming this, failed to pick up again 14/1/15, eventually picked up on 15/1/15.
16/01/15
Collected on time, delivered to Perth Australia within a week, only complaint is lack of updates on tracking
16/01/15
Quickly, and without any problems.
16/01/15
Parcel arrived Damaged !
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
Parcel not delivered Next Day as booked and paid for - none of my recent ones have been.
16/01/15
VERRY GOOD
16/01/15
ParcelForce failed to collect 3 days running despite assurances van was "on the way" , promised callbacks that never happened!
16/01/15
No comment left by this customer.
16/01/15
Delvered on time
16/01/15
Will never use PM again. Parcels take up to a week to arrive with NO status updates.You pay peanuts, you get monkeys...delivering apparently
16/01/15
No comment left by this customer.
16/01/15
I think the collection window needs to be smaller i work fulltime so the between 9-5 collection window was too long.
16/01/15
first class
16/01/15
well pleased with your service,i would use you again,thanks
16/01/15
No comment left by this customer.
16/01/15
great service as usual
16/01/15
No comment left by this customer.
16/01/15
fast efficient service.value for money
16/01/15
No comment left by this customer.
16/01/15
parcel collected in under 12 hours from booking - delivered within specified time. No problems
16/01/15
very good
16/01/15
I had a call from the reciever, the box arrived damaged and the contents were damaged so not happy at all
16/01/15
excellent service - collected on time & delivered the length of the country by the next day!
16/01/15
No comment left by this customer.
16/01/15
Really happy wish i had found you guys sooner!!
15/01/15
No comment left by this customer.
15/01/15
No comment left by this customer.
15/01/15
No comment left by this customer.
15/01/15
pick up of item was at the last moment ,and no jiffy bag was provided.delivery was great
15/01/15
No comment left by this customer.
15/01/15
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