We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,029 reviews.
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
Excellent service!! Door to door service is so convenient. I will not hesitate to use this service every time that I have a large parcel.
11/02/15
The only problem is that when I order a collection from England you send the transport documents to me in Sweden
11/02/15
Non pick up, no phone call. Very hard to get phone number for you.
11/02/15
Great service, but would have liked a text / email telling me when my parcel had actually been delivered
11/02/15
Arrived as arranged. Friendly driver.
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
Everything went as expected, with the collect date on time, after being booked only 12H before and the item arrived intact only 48H after.
10/02/15
No comment left by this customer.
10/02/15
No comment left by this customer.
10/02/15
Competitive price, collected when expected and delivered on time. Good service.
10/02/15
No comment left by this customer.
10/02/15
No comment left by this customer.
10/02/15
easy to use website, liked the price comparisons
10/02/15
International Parcel prices are too high - other then that service is great
10/02/15
No comment left by this customer.
10/02/15
Easy to order collection & payment. Good communication about collection
10/02/15
Picked up 4th (1930), 9th Driver on road (6.30), 5th (2130) awaiting delivery, 9th Redelivery made - LIE was first del and track made up....
10/02/15
Great fast service
10/02/15
Easy to use website and quick, efficient service. would happily recommend.
10/02/15
very good service. efficient, fast, trusty. thanks
10/02/15
No comment left by this customer.
10/02/15
No comment left by this customer.
10/02/15
no one collected my parcel
10/02/15
The box (which was very sturdy) was almost broken at the bottom. And the driver practically threw it into my flat. Not good!
10/02/15
Estimated pick-up times would be nice.
10/02/15
Third time of booking with DX. The first time we had to cancel as they never collected. This time they have yet again failed to collect.
10/02/15
very good collection.parcel arrival better tan expectedwill use services again
10/02/15
item arrived smashed.
10/02/15
No comment left by this customer.
10/02/15
Fantastic service, Couldn't fault in any way. Kept informed of my delivery
10/02/15
very good service will use again
10/02/15
Great fast service. Definately use again.
10/02/15
Would be great if driver could phone say 30 min before collection or delivery
10/02/15
Great service, no sooner had i arranged a parcel pick up the courier arrived!
10/02/15
Reliable affordable and efficient service
10/02/15
A very smooth transaction from start to finish, your prices for shipping to Europe are excellent! so glad i found your website! thank you
10/02/15
All was fine :)
10/02/15
