We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
Find a way of getting the Greek postal service to deal with parcels faster...super quick to Athens then...nothing it all stops there...:(
15/01/15
Easy to use, good price, good service and good communications. Keep it up! Thanks
15/01/15
Excellent! Easy to Use! Parcel Arrived Safely and On Time! :-))))
15/01/15
good price, fast pick up and fast delivery :)
15/01/15
fantastic service was easy to use and offered the best price
15/01/15
No comment left by this customer.
15/01/15
Parcel still has not been picked up.
15/01/15
Quick, swift pick up. Great and cheqp service. Thanks guys!
14/01/15
You still havent responded to my email query....bad customer service
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
you need more couriers to replace the excellent service we got from citylink
14/01/15
No comment left by this customer.
14/01/15
excellent service, easy to use website, speedy delivery xxxxxxxxxxxxxx
14/01/15
Very good. Thank you.
14/01/15
My only negative comment would be the label sent in PDF format was not completely true. The top edges were misaligned
14/01/15
No comment left by this customer.
14/01/15
It all worked, not sure if it was cheaper than booking direct though
14/01/15
Collected and delivered to customer on time. Well done!
14/01/15
love value and incredible service love
14/01/15
Parcel was collected a day later than promised
14/01/15
Parcel was two days late being collected and hadn't been delivered in the 24 time frame I paid for.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Returning pram after stillbirth, you failed to pick up pram after waiting in all day
14/01/15
No comment left by this customer.
14/01/15
Have used this company quite regularly and always a first class service...Very Happy
14/01/15
Reliability, collecting and delivering on time will make me use your services again however, you must be price competitive.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No complaints, excellent service thank you
14/01/15
good service - nothing more to add
14/01/15
Good price, easily organised.
14/01/15
It would have been very helpful to have known if my parcel was to be collected in the morning or in the afternoon
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Response to people's queries 2 times I've emailed for help and had no answer
14/01/15
Excellent as always!
14/01/15
The service was great defo would recommended to friends and family and the customer service was quick great service thank you x
14/01/15
very easy to use and effective service
14/01/15
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