We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
very prompt service, parcel arrived in good order, just as it should be, thanks.
13/01/15
the parcel was never recieved by the company in which i sent it back too
13/01/15
No comment left by this customer.
13/01/15
Good service, website very easy to use
13/01/15
No comment left by this customer.
13/01/15
Maybe try and update the tracker a lot sooner. I was told about the item reaching long before it updated online
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
good service, would have liked confirmation of delivery though
13/01/15
No comment left by this customer.
13/01/15
a collection time slot would be good, even morning or afternoon
13/01/15
No comment left by this customer.
13/01/15
the parcel was delivered late. Also there was no contact to let anyone know that the parcel had tried to be delivered .
13/01/15
when there is a problem its not easy to contact anyone after 4 when you really need help!
13/01/15
No comment left by this customer.
13/01/15
everything worked well. would like to have a pickup time window though.
13/01/15
No comment left by this customer.
13/01/15
excellent as always
13/01/15
Your operative was polite and very helpful. I was kept informed regarding my collection at all stages
13/01/15
Very pleased with service . Did not get tracking information though which would have been handy.
13/01/15
quick service , easy and simple webiste
13/01/15
We arranged for 24 hr delivery, parcel not delivered. Had to collect from depot. Let down, not happy
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
Great thank you but delivery status was not available, this prevented ebay from checking the item had been delivered.
13/01/15
No comment left by this customer.
13/01/15
delivered on time and could track my parcel
13/01/15
answer your web page quiries
13/01/15
No comment left by this customer.
13/01/15
Perfect!
13/01/15
No comment left by this customer.
13/01/15
Simple solution to finding the most efficient and best priced service.
13/01/15
Parcel supposed to take 3 days for delivery to France but actually took 4 days. Happy with service and would use again.
13/01/15
I think the service would improve if you could deliver numerous parcels to multiple different addresses in the one order.
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
As always excellent service
13/01/15
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