We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
It would be helpful to have a time slot for the collection, to save waiting in all day, & also a confirmation email saying it was delivered
13/01/15
Prompt service, parcel collected on due date, and delivered within 2 working days. Online tracking so you could follow progress of delivery
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
I was very impressed with the help I received before Christmas tracking a parcel delivered by City Link, provided all information.
13/01/15
the driver was very helpful and polite well done to him and your service is very good
13/01/15
Excellent service - Could by improved by not having to print out label.
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
Really easy to use.
13/01/15
once again no trouble every think whet very good A++++++++++++
13/01/15
EASY TO USE SITE AND ALL WENT TO PLAN
13/01/15
I was not provided with tracking information and apparently a week on, the parcel has not arrived. It was a next day delivery service I paid
13/01/15
Happy
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
i HAVE HAD NO COMMUNICATION. i HAVE CREATED SEVERAL REQUEST. CUSTOMER NOT GOT PARCEL. VERY UNHAPPY. WILL NEVER USE AGAIN
13/01/15
Excellent Service as always Many Thanks
13/01/15
No comment left by this customer.
13/01/15
Brilliant service, we had family up for Christmas and Needed to transport gifts back South.600 miles! collected and delivered courteously!
13/01/15
Good price and good delivery time UK to Spain!
13/01/15
No comment left by this customer.
13/01/15
Not enough communication as it took 5 days for parcel to be delivered
13/01/15
No comment left by this customer.
13/01/15
As always, the one to depend on. Great guys & gals. Great service.
13/01/15
Sort out where my consignment is that I sent to Guernsey and deliver it and I'll be happy!!!!!!!!!!
13/01/15
Service was great, Very easy to arrange - very pleased - Thank you
13/01/15
faultless
13/01/15
The parcel was collected early and delivered the next day, as promised. Excellent service.
13/01/15
Yet another ****ed up collection (i.e. non existent)
13/01/15
Its the first time we have used your service and we thought it was excellent so we will definately use you again..Neil
13/01/15
Collection was nearly missed as premises was about to close 5.45PM, if collection is going to be late ring the customer
13/01/15
shipment was for overseas so cannot comment on delivery.however collection in Uk was very good thanks
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
Goods were supposed to be collected Wednesday for delivery Friday. Weren't collected until Friday.
13/01/15
pick up and speed was great. drop off there was no ring of the bell, no delivery note left in postbox. Noticed was delivered when I online
13/01/15
Collected on time and delivered promptly
13/01/15
The parcel was not picked up on the stated day, it was not delivered promptly . It was misplaced, etc .
13/01/15
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