We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,989 reviews.
I will definitely use Parcel Monkey again as they are reliable and very competitively priced.
28/01/15
No comment left by this customer.
28/01/15
Excellent price and service, website very easy to use and navigate.
28/01/15
I paid for next day delivery (Friday) and it didn't turn up till Monday
28/01/15
Not delivered in time very bad!
28/01/15
Our Response: Sorry to hear your parcel has not arrived somebody has responded to the support ticket
excellent
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
Keep your prices right and lower than competitors and i will always use you
28/01/15
No comment left by this customer.
28/01/15
**** **** **** paid £65 for next day dilvery sat in all day never turn up took 4 days never will use again ****
28/01/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
Website very easy to use and very good service. Will use again!
28/01/15
The driver demanded a bar code, You do not provide a Yodel Bar code. He tried to refuse the package. Never had a problem with Courier
28/01/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
Parcel delivered
28/01/15
Delivery attempted at midnight! then customer left to rearrange delivery is not acceptable.
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
Prompt collection and delivered early afternoon the following day. Very happy with service, thank you.
28/01/15
No comment left by this customer.
28/01/15
always reasonably priced and guaranteed collection
28/01/15
No comment left by this customer.
28/01/15
very pleasent pick up and fast delivery very pleased with the service
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
Very good service
28/01/15
Horrific service and I want a refund... But no contact number!!!! What a surprise
28/01/15
No comment left by this customer.
28/01/15
Picked up and delivered on time
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
Thanks very much, everything went to plan!
28/01/15
delivered on the day and all intact
28/01/15
Parcel Force turned up as promised, parcel was delivered within timescale as promised - many thanks.
28/01/15
please send the package next time
28/01/15
Good as always - fast delivery!
28/01/15
fab
28/01/15
48 hour service??? Load of ****!!! Took 4 days for u to deliver. NEVER USING THIS SERVICE AGAIN!!!!!!!
28/01/15
No comment left by this customer.
28/01/15
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