We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
No comment left by this customer.
15/01/15
Very good service thank you
15/01/15
Very efficient and replay helpful we didn't need to print any labels. :)
15/01/15
No comment left by this customer.
15/01/15
Service was great but would have liked an email to confirm the items had been delivered to desitanation
15/01/15
The whole process was very smooth, delivery was fast. I however did not get a tracking number but I guess that was up to the delivery guy
15/01/15
sheer lack of communication/updates, and speed of delivery was poor
15/01/15
Quick and efficient. Site easy to use.
15/01/15
Would be nice to know when parcel actually delivered
15/01/15
No comment left by this customer.
15/01/15
The only thing I don't like about the service is that each time I log on it tells me my profile is incomplete??
15/01/15
The Tracking for DX deliveries doesn't work, it just come up with an error. Very annoying!
15/01/15
Excellent website and service thank you
15/01/15
Package meant to be next day guaranteed. Delivered at 1808 two days after. I'll never use Yodel again
15/01/15
Very easy website interface. Quick, efficient service. Very happy customer - thanks!
15/01/15
Good
15/01/15
No comment left by this customer.
15/01/15
I sent a parcel to Hong Kong on the 08/01/15 and it said it has been 'carded' what does this mean?
15/01/15
Nothing was collected on Friday nor has been since, I have arranged an alternative pick up as didn't get a response from you to my email
15/01/15
No comment left by this customer.
15/01/15
No comment left by this customer.
15/01/15
Product was picked up.. delivery driver didnt have a label. Product had not reaced customer by Monday. Customer still waiting Thurday.
15/01/15
No comment left by this customer.
15/01/15
The service is not due until 19 Jan, pick up 19 Jan deliver 20 Jan so please ask again after those dates, so far so good
15/01/15
No comment left by this customer.
15/01/15
parcel delivered late and now wont reply to my query about it !!!!!!!!!!!!!!!!
15/01/15
Great price and a great service. Many thanks
15/01/15
No comment left by this customer.
15/01/15
Brilliant service - quick collection and delivered within stated timeframe
15/01/15
I am very impressed by the whole process from booking to delivery. I will use your service again
15/01/15
No comment left by this customer.
15/01/15
Very prompt service
15/01/15
Good service!
15/01/15
whenbooking said 'collection tomorrow if booked in the next 15mins' then printed label it said collection date chnged as u didnt book b4 4pm
15/01/15
No comment left by this customer.
15/01/15
No comment left by this customer.
15/01/15
Absolutely brilliant service and value for money. They will be my first choice from now on.
15/01/15
No comment left by this customer.
15/01/15
No contact on first pick up was in my garden so missed him
15/01/15
No comment left by this customer.
15/01/15
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