We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,989 reviews.
The tracking of a parcel is not as good or easy as parcel2go. Sorry. Apart from that, it's all good.
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
Really easy and straight forward service, all good
29/01/15
No comment left by this customer.
29/01/15
Payed for 20kg parcel and only collected half of the parcel so had to start and pay the second time not the service i was expecting
29/01/15
Our Response: Sorry to hear about this, somebody will look into this for you now and respond via the support ticket on your account
excellent service thanks
29/01/15
No comment left by this customer.
29/01/15
My parcel which has my sons birthday present in it has been lost in fuming and not getting much help tracking it!!
29/01/15
Our Response: Sorry to hear your parcel has not arrived somebody has responded to the support ticket you have raised
No comment left by this customer.
29/01/15
Easy and efficient.
29/01/15
While the delivery was prompt, at some point the box has been dropped - the plastic water tank has a crack in it. I did label do not drop..
29/01/15
Our Response: Sorry to hear about this somebody will raise a support ticket for you now
brill used a few times now.
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
excellent service thank you
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
BRILLIANT
29/01/15
very good service
29/01/15
Prompt collection and delivery within timelines. Kind driver. Very happy!
29/01/15
picked up on time delivered on time in good condition thanks very much will use again and lastley it was at reasonable cost
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
Very good service
29/01/15
great a*
29/01/15
No comment left by this customer.
29/01/15
Very good service
29/01/15
No comment left by this customer.
28/01/15
Good service
28/01/15
great
28/01/15
Fantastic service
28/01/15
If you could txt / email, to give use heads up as to what sort of time you'd be delievering would be appreciated ...
28/01/15
Courier arrived on promised day. The only improvement would be an idea when to expect collection, am or pm text or email.
28/01/15
Super fast safe and pleasend delivery. Helpful drivers :)
28/01/15
No comment left by this customer.
28/01/15
I would have liked to know the time my parcel was going to be collected
28/01/15
we were delighted with the service from you. parcel came to us in less than 48hrs of booking from norfolk to scotland. will defo use again.
28/01/15
Great service, as always, item collected and delivered on time.
28/01/15
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