We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Didn't collect the parcel - the one job
14/01/15
No tracking details. Provided label was apparently not right. Don't know if it was delivered!
14/01/15
No comment left by this customer.
14/01/15
Very efficient.
14/01/15
Driver put stickers on wrong boxes (2 deliveries) and they were delivered to wrong addresses. Boxes clearly had addresses already on.
14/01/15
The collection by parcel Force was fine although having to wait most of the day for collection was disapointing.
14/01/15
Excellent service- very easy, prompt collection! Can't fault it thank you
14/01/15
A time slot for when the parcel was going to be collected would have improved my rating of the service.
14/01/15
top parcel service,picked up on thursday,delivered in perfect condition on friday,what more can i ask
14/01/15
Very great service, prompt collection and delivery
14/01/15
afaik my shipment is still in transit but not sure as the tracking does not work.
14/01/15
No comment left by this customer.
14/01/15
fast delivery great value, thank you
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Cheap rate, collected when they said it would and delivered next like they said no problems. Could use sms updates maybe?
14/01/15
No comment left by this customer.
14/01/15
cant believe the rates and service will deffinatley use again and have already told my friends and family
14/01/15
IT HAS BEEN LOST and I got no response to my enquirey I sent yesterday, where is it?
14/01/15
No comment left by this customer.
14/01/15
item was returned smashed into pieces. box crushed to bits. god knows what was happening for it to be in that state. issue parcelforce.
14/01/15
very easy to use good prices one small glitch parcelfroce picked up a day late
14/01/15
Parcel collected from my home 9.45am Wednesday and arrived in Switzerland 8.30am Monday. What's not to like? Great service, will use again.
14/01/15
No comment left by this customer.
14/01/15
you did not collect the parcel, you tried to collect at 21.40pm, we shut at 17.00 as we are a business, then you only provide an address
14/01/15
My parcel hasn't arrived after a week of being collected.
14/01/15
A piece of the equipment got broken during shipment, but that also could have been down to the packaging.
14/01/15
It was a cheap way of sending a heavy parcel to Germany. The only way it could improve would have been with an exact date for arrival of par
14/01/15
Excellent service
14/01/15
No comment left by this customer.
14/01/15
I paid for delivery in 4-5 days. It was collected last Tuesday and it's Wednesday today. Not impressed. Will not be using ur services again.
14/01/15
I'm completely satisfied
14/01/15
the system is very easy to use and the service was amzingly excellent, thank you!
14/01/15
Good simple service - thanks
14/01/15
No comment left by this customer.
14/01/15
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