We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,723 reviews.
better customer service and quicker emails
04/02/15
Its not booking the service, its the collection. Had a phone call to say it was being collected, and no one turned up until the next day.
04/02/15
Great price and delivered on time to Italy. Perfect.
04/02/15
driver slightly out of time slot but appreciate i was the last pickup. very curtious and efficient
04/02/15
Please see email
04/02/15
No comment left by this customer.
04/02/15
I found a service that offered the same shipping specs as yours for half the price. CollectPlus is who I will be using in the future.
04/02/15
if i could know an estimate time of collection, that would help loads.
04/02/15
No comment left by this customer.
04/02/15
like to see/ or get detail of who signed
04/02/15
Very good service collected on time with label to put on parcel
04/02/15
why did i have to have insurance and your webb site is hard to use eg post lable etc
04/02/15
Very efficient service
04/02/15
No comment left by this customer.
04/02/15
Bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad, bad,
04/02/15
very good thanks very much
04/02/15
No comment left by this customer.
04/02/15
used parcel force and their tracking number wouldn't show plus said i had a collection when it's a drop off and wrong drop off address
04/02/15
No comment left by this customer.
04/02/15
Very happy
04/02/15
perfect
04/02/15
I cannot fault your service to date so unable to suggest any ways to improve service.
04/02/15
parcel was not collected on day booked. endless phone calls to customer support. parcel eventually collected 2 days late.
04/02/15
Parcel monkey give a fine service at themoment I can't think of any improvement.
04/02/15
excellent as always!
04/02/15
Easy to organise, quick and reliable
04/02/15
Great prices and overall service.
04/02/15
No comment left by this customer.
04/02/15
I wont be using you again!!!! where is my parcel!!!!!
04/02/15
As always very good service
04/02/15
Very good, thank you
04/02/15
easy transaction and couriers turn up when booked!
04/02/15
24 hours parcel force collected Friday arrived Monday afternoon
04/02/15
you did very well thank you for your service
04/02/15
I am still waiting for replies to 2 messages as my package has not been delivered!
04/02/15
Great service
04/02/15
great service ! thank you
04/02/15
No comment left by this customer.
04/02/15
No comment left by this customer.
04/02/15
When I got to the checkout screen I changed my mind from card to paypal , this reset all the address and dimension information I input
04/02/15
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