We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,984 reviews.
Great Service
18/02/15
2 order confirmation emails. No mention of required label immediately after purchase, label took several hours to show up in my account.
18/02/15
No comment left by this customer.
18/02/15
No break the item I sent
18/02/15
Our Response: Sorry to hear about this somebody will raise a support ticket for you now
I found your site very easy to use and gave very good prices. Will definitely use again.
18/02/15
i have used you before and it hase al ways gone well thank uwe
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
easy to use website loads of usefull information highly recommend
18/02/15
No comment left by this customer.
18/02/15
Excellent service
18/02/15
Give an accurate time for parcel pick up,waiting around allday is a waste of time and very inconvenient
18/02/15
my delivery was with dx a text or email stating delivered would be good, better status of tracking would also be waiting feedback from rec.w
18/02/15
spot on no problems at all
18/02/15
Was very pleased with service but delivery took longer than expected
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
Thanks for very efficient service.
18/02/15
To be honest I only used ParcelMonkey because Hermes didn't deliver to the address I wanted. I felt you were a bit pricey.
18/02/15
No comment left by this customer.
18/02/15
as a very
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
very efficient reasonable service
18/02/15
No comment left by this customer.
18/02/15
website very easy to use, good prices, everything was completed on time and delivered
18/02/15
na
18/02/15
Excellent service. Would use again. Thank you.
18/02/15
It would be helpful if there could be an estimated time for collection.
18/02/15
Pick up and delivery were fine but it would have been reassuring if driver had let me know he was on his way.
18/02/15
No comment left by this customer.
18/02/15
Arrived safe a bit late due to the weekend use again yes
18/02/15
The website said the courier would bring a bag to place my items inside, yet the courier (DX) said parcel monkey no longer do the bags.
18/02/15
tried the rest , now returned to the best
18/02/15
parcel was not delivered on time. customer service was extremely poor. no compensation offered
18/02/15
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