We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,179 reviews.
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
would like to thank nick for all hes help from collection to aid with tracking my parcel through dx depot 38 brilliant just brilliant
09/02/15
No comment left by this customer.
09/02/15
Good, reliable, accurate service. So far so good.
09/02/15
it was so quick and easy took all the hassle out of sending my parcel.
09/02/15
No comment left by this customer.
09/02/15
Call from 2 days after collection as wasnt sure if he had picked it up or not. 3 day service took 6 days - no comms to advise why.
09/02/15
All good, quick, clear web site, no issues, I will use you again for European post, your local rates are a little too deer
09/02/15
Very happy with the service
09/02/15
The client was asked to help the driver off with the item and it was damaged!!
09/02/15
Fairly easy and quick hassle free service. Thank you
09/02/15
It is a fantastic and easy to use site, the parcel was dilevered in great time. alltogether a great service
09/02/15
First time I've used parcel monkey, found it easy and efficent.
09/02/15
excellent service from start to finish, will be using again
09/02/15
Pick up was on on time, delivery was also good, but some contents of package were broken.
09/02/15
Excellent service prompt pick up and delivery
09/02/15
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
We feel that one of the ways to improve the service would be to give a time window for collection of our items even if it is a 3 hour window
09/02/15
No comment left by this customer.
09/02/15
Need to improve how to let customers print all documents in a easy way. The others all very good!
09/02/15
Collection notification from collecting company before arrival should be very usefull
09/02/15
I received an email and text message confirming collection on 03/02/15 but collected on next day.
09/02/15
collect when said delivered when expected, 100% improve ment on lat booking.
09/02/15
I don't have a car or a printer so you are very useful, the courier came with a label and took the box from my doorstep. Highly recommend
09/02/15
would recommend very highly, quick, easy & cheap v happy
09/02/15
Instructions were clear, pick up was on time and the delivery was at the shorter end of your estimate. All in all an excellent service.
09/02/15
It is the second time that I have used ParcelMonkey to send goods abroad, very good service and it has respected the time 6 working days.
09/02/15
my Parcel was delivered a day late
09/02/15
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
Have you delievered my item to its recipient? Please respond to my email. Ref 2003467592
09/02/15
Easy to use, competitive price. Would recommend.
09/02/15
easy good price. came within time specified. kept informed until delivered
09/02/15
Very Good
09/02/15
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
Very good service would be better if a txt was sent with a time slot for the parcel to be collected
09/02/15
No comment left by this customer.
09/02/15
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