We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,179 reviews.
Very good and easy to use service. Thank you.
10/02/15
Good service - polite pick up. Will definitely use again. Customs on delivery charged for used goods.
10/02/15
Excellent service
10/02/15
Good quick reliable and cheap
10/02/15
No comment left by this customer.
10/02/15
No comment left by this customer.
10/02/15
Collected on the date and time requested, however this arrived to my client in such a state I wont be using this company again
10/02/15
Consignment was collected two days late and was never contacted about it or told a valid reason.
10/02/15
No comment left by this customer.
10/02/15
No comment left by this customer.
10/02/15
Item safely arrive at the location. Will use this service again.
10/02/15
No comment left by this customer.
10/02/15
Easy service to use, parcel collected and delivered at a good cost, good job!
10/02/15
No comment left by this customer.
10/02/15
Still waiting for parcel to be collected.
10/02/15
very quick delivery thanks
10/02/15
No comment left by this customer.
10/02/15
no communication to say the item had been collected and no information to say the item was being delivered, driver was 1st class tho
10/02/15
Thank you very much.
10/02/15
No comment left by this customer.
10/02/15
I dropped the parcel at the Parcel Force depot. It would have been good to receive email confirmation that all was in order.
10/02/15
Good
10/02/15
No comment left by this customer.
10/02/15
FANTASTIC SERVICE!!!!!
10/02/15
As of today, nobody came to pick up the parcel! It's nearly a week now since my order. This is very poor.
10/02/15
quick fast and informative will only be using parcel monkey 😊
10/02/15
good overall. happy customer
10/02/15
No comment left by this customer.
10/02/15
excellent service again
10/02/15
No comment left by this customer.
10/02/15
customer still waiting on goods and going off like a firecracker
10/02/15
Parcel collected on time but late in day (even 4 hour time slots would be good tho)
10/02/15
simple service easy to use and no hidden costs
10/02/15
excellent as usual
10/02/15
I'll never use Parcel Monkey again as a result of unjustified extra charges. There's no way the parcel was 5kg heavier.
10/02/15
No comment left by this customer.
10/02/15
No comment left by this customer.
10/02/15
excellent service from P F
10/02/15
Excellent value for a tricky item
10/02/15
On the whole good experience. Only gripe is that instructions for courier collection asked for but not carried through.
10/02/15
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