We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,485 reviews.
Very pleased with the service...parcel collected & delivered hassle free
25/02/15
No comment left by this customer.
25/02/15
We are still waiting for the parcel to be collected.
25/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
No comment left by this customer.
25/02/15
No comment left by this customer.
25/02/15
brillant service .parcel collected on time ,
25/02/15
No comment left by this customer.
25/02/15
The service said 3 working days - it took 3.5 days - not made clear that Saturdays not included - collection times could be more specific
25/02/15
No comment left by this customer.
25/02/15
No comment left by this customer.
25/02/15
No comment left by this customer.
25/02/15
excellent service pick up on time and delivered on time bit pricy though.
25/02/15
three parcels sent at the same time with same labels. one arrived, the other two have problems with the address and havent arrive... (???)
25/02/15
Our Response: I am sorry to hear about this somebody will open a support ticket for you now
can't think of anything sorry
25/02/15
No comment left by this customer.
25/02/15
No comment left by this customer.
25/02/15
No comment left by this customer.
25/02/15
No comment left by this customer.
25/02/15
No comment left by this customer.
25/02/15
No comment left by this customer.
25/02/15
No comment left by this customer.
25/02/15
Excellent got there earlier than expected
25/02/15
No comment left by this customer.
25/02/15
m very happy wid ur services
25/02/15
No comment left by this customer.
25/02/15
Nobody came to another couriers, despite me waiting in all day!
25/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
all done no problems cheers
25/02/15
Pick up and delivery on time. thanks
25/02/15
excellent services. prompt collection on correct day.Awaiting arrival.Thanks
25/02/15
No comment left by this customer.
25/02/15
Superb service. Much better than Royal Mail.
25/02/15
No comment left by this customer.
25/02/15
parcel picked up on wednesday arrived in australia monday morning excellent service , web page in procedding customs form requires editing
25/02/15
No comment left by this customer.
25/02/15
Your pick up was good and the driver was very "human" and actually looked like he enjoyed his work! Thank you
25/02/15
fast reliable service thanks
25/02/15
No comment left by this customer.
25/02/15
happy with pick up and delivery
25/02/15
Fast service and reasonably priced
25/02/15
No comment left by this customer.
25/02/15
