We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,177 reviews.
The service was efficient
13/02/15
First time I used these guys - Good service
13/02/15
No comment left by this customer.
13/02/15
Parcel collected Friday afternoon, parcel received, in Slovakia, on Thursday morning. Not bad at all! Will continue to use your good value s
13/02/15
No comment left by this customer.
13/02/15
Simple from start to finish. Highly recommended.
13/02/15
Great service and very easy to use website. Makes sending products much quicker and easier.
13/02/15
No comment left by this customer.
13/02/15
Great services,
13/02/15
No comment left by this customer.
13/02/15
I have no delivery of my goods and I've emailed but to no avail!! How do I get my delivery item?.
13/02/15
I am still waiting after over a month for a refund. I am about to go public with it as well.
13/02/15
Thank-you very much for an excellent service, I had a bad experience with a rival company, so faith in couriers is restored!
13/02/15
Very easy website to use, very easy to organise. Unfortunately, Parcelforce were not so great...but that's not Parcel Monkey's fault.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
my parcels were not collected and I waa given no explanation nor contacted. The live chat line was helpful but time consuming.
13/02/15
Great service, can't see how you can do better!
13/02/15
fast and cheap delivery service, will definitely be using you again
13/02/15
Collected on time which was good but no clear info on when goods would actually be delivered!
13/02/15
Very efficient service!
13/02/15
Nothing to add really, very happy overall, thank you.
13/02/15
Nothing to add, very happy overall, thank you.
13/02/15
Nothing to add, very happy overall, thank you.
13/02/15
Item arrived broken
13/02/15
Make it possible to collect label on drop off?
13/02/15
No comment left by this customer.
13/02/15
5 working days later, parcel has still not been delivered.
13/02/15
still waiting for parcel after 7 days . no tracking number sent . number i have not recognised ?????
13/02/15
easy to use booking system parcel collected efficiently and delivered extremely promptly the following morning
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
easy to use and all went well, thanks
13/02/15
Parcel collected and delivered on time without any issues.
13/02/15
No problems. Thanks.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
12/02/15
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