We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,729 reviews.
The parcel was collected on 23rd Jan. - same day as order: good. But as of this morning (31st Jan) it has not arrived at Denmark address.
31/01/15
quick and easy
31/01/15
No comment left by this customer.
31/01/15
Brilliant service, really could not be improved, thank you, best price, in fact £60 less than when I took the two parcels to the post offic
31/01/15
parcel to Spain delivered safe but took 8 days was promised it would be 5 otherwise no problems
31/01/15
Easy to use, excellent service, very good.
31/01/15
good job well done no complaints would use again
31/01/15
DX apparently ran out of hours of the day of collection so didn't collect, yet I had no call to inform me. Very disappointed.
31/01/15
No comment left by this customer.
31/01/15
No comment left by this customer.
31/01/15
An indication of what time your driver would be calling - even justAM or PM - would have been helpful! As it was I had to budget to stay in
31/01/15
No comment left by this customer.
31/01/15
No comment left by this customer.
31/01/15
the package are arrive in different days, more than expected. Some boxes are open and broken and one lagguage is areived two days late
31/01/15
Terrible service, no customer service contact number, AVOID !!!!!!
31/01/15
No comment left by this customer.
31/01/15
No comment left by this customer.
30/01/15
Parcel wasn't collected on the date booked and very difficult to make a complaint about the poor service. please contact me to discuss.
30/01/15
as always excellent
30/01/15
We are amazed at your service can it be improved wow. Thank you!!!!
30/01/15
Excellent service and great price. We'll definitely use you again.
30/01/15
the customer still has not received the parcel. Ive failed to deliver. what part do you play in this?
30/01/15
No comment left by this customer.
30/01/15
No comment left by this customer.
30/01/15
No comment left by this customer.
30/01/15
No comment left by this customer.
30/01/15
Parcel hasn't been delivered to Malta yet and it's been 3 weeks! No contact number should have read the poor reviews!
30/01/15
Can't fault service. Did state that mailing bag would arrive with driver,but only label.Not a problem anyway!
30/01/15
No comment left by this customer.
30/01/15
Arrived very promptly and will definitely use Parcel Monkey again
30/01/15
No comment left by this customer.
30/01/15
supposed to be collected on monday.. called every single day and told would be that day...day eventually actually came on thursday. shocking
30/01/15
No comment left by this customer.
30/01/15
No comment left by this customer.
30/01/15
No comment left by this customer.
30/01/15
I found cheaper prices with interparcel. collect+ suit betrer for prices.
30/01/15
Very speedy service. Impressive
30/01/15
DX company made one day delay
30/01/15
Excellent as it is
30/01/15
No comment left by this customer.
30/01/15
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