We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,484 reviews.
Just very easy, quick system to use.
20/02/15
I paid for 24 hour, the parcel was collected promptly on Friday afternoon, reached Perth Saturday morning was not delivered until Tuesday
20/02/15
Very simple to use, great service
20/02/15
my parcel has not arrived yet and I can't track it.
20/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
The website was very easy to use
20/02/15
No comment left by this customer.
20/02/15
We had a problem with the delivery which you sorted out extremely efficiently. Thank You
20/02/15
No comment left by this customer.
20/02/15
You did not pick up the next day as you had said you would. I even got a txt that morning tocollection.
20/02/15
Great prices and courriers choices.
20/02/15
No comment left by this customer.
20/02/15
No comment left by this customer.
20/02/15
Great easy service!
20/02/15
Driver did not operate my door entry keypad correctly, otherwise, very happy, thank you, Jane.
20/02/15
No comment left by this customer.
20/02/15
No comment left by this customer.
20/02/15
Parcel monkey Are great and was half the price of parcel force. Better service then yodal that's for sure.
20/02/15
No comment left by this customer.
20/02/15
Very good!
20/02/15
No comment left by this customer.
20/02/15
Collected on time - arrived on time and without damage. Can't ask for more than that from any courier!
19/02/15
Spot on
19/02/15
Good service .always turn up on.time xx
19/02/15
No comment left by this customer.
19/02/15
Faultless service and half the price of parcel force. Will definately be using again.
19/02/15
No comment left by this customer.
19/02/15
Very cheap and precise!!! Perfect service!
19/02/15
good website and collection experience. didn't get a polybag though. would also have liked to have tracked the delivery.
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
Purchased a 48 hr service and it took 7 days to deliver it - very poor service
19/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
Delivery Driver was excellent, arrived early morning. Checked my goods were sealed securely to stand the journey. Very professional. Thanks
19/02/15
extremely cheap and efficient service! very happy!
19/02/15
very happy sent 3 large but fragile items to UAE and china arived with no problems. will be back
19/02/15
The web didn't work from France, but was very easy to do otherwise just meant someone in the uk did it
19/02/15
DX collection operative was poor, tracking by DX very poor, wont use them again
19/02/15
late delivery and unable to track parcel. I tried on both your Web site and DX website to track parcel.
19/02/15
Our Response: I can confirm that the parcel has been delivered now
No comment left by this customer.
19/02/15
