We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,729 reviews.
Easy to use, very efficient service
01/02/15
Package received fine but no email was sent to say it was out for delivery, did get one saying it was being collected thouhh
01/02/15
Genuine service, reasonably priced, lived up to dates and times quoted, first class service.
01/02/15
Parcel was late so deadline missed costing clients 8k and tarnishing my reputation
01/02/15
Delivered 4 valuable parcels in a week and they both arrived in great condition
01/02/15
very good service, would recommend. well priced cheaper than going directly.
01/02/15
No problems at all. Collected and delivered as agreed thanks to the driver in such poor conditions :-))
01/02/15
Really great reliable service, thank you
01/02/15
No comment left by this customer.
01/02/15
Excellent service.
01/02/15
Every thing worked out fine thank you
01/02/15
Waited a long time for the lables
01/02/15
Easy, problem free transaction Parcel Monkey/Parcelforce. Parcel collected UK Monday pm and delivered Chamonix France Wednesday pm.
01/02/15
Cannot find any tracking info
01/02/15
Parcel Monkey was amazing. The parcel was collected and delivered in amazing time. Thank you
01/02/15
good price and really fast and friendly
01/02/15
quick pick up, fast deliveri,right on time!thanks Guys
01/02/15
very efficient. appreciated early morning pickup and evening delivery. tracking was easy to use. about to send anther parcel:)
01/02/15
Wasn't totally clear that you don't deliver on weekends
01/02/15
Parcel monkey was fine, but package was damaged.
01/02/15
a txt allocating a time slot for collecton would have been nice.
01/02/15
No comment left by this customer.
01/02/15
Cannot think of anything very impressed
31/01/15
No comment left by this customer.
31/01/15
.
31/01/15
Having waited in all day for the parcels to be collected,I was most annoyed,it would be a good idea to give a collection time,
31/01/15
No comment left by this customer.
31/01/15
The collection was made a day after it was announced to be made. The person at the collection site had to wait the whole day in vane. Bad
31/01/15
It was great dealing with you
31/01/15
No comment left by this customer.
31/01/15
Very pleased with the service provided
31/01/15
No comment left by this customer.
31/01/15
No comment left by this customer.
31/01/15
No need to improve parcel monkey works well.
31/01/15
Delivery was very quick, booking the collection seemed very long winded compared to Interparcel, not sure if i will use again & no paypal
31/01/15
No comment left by this customer.
31/01/15
My parcel was not collected, I deal with hundreds of people will need refund! Or you will lose lots of customers
31/01/15
Thanks for offering a drop capability .. a boon for folk who work full time.
31/01/15
I would be excellent if the status of the parcel could be update online in realtime
31/01/15
No comment left by this customer.
31/01/15
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