We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,722 reviews.
No comment left by this customer.
08/02/15
No comment left by this customer.
08/02/15
Spot on service Thanks
08/02/15
No comment left by this customer.
08/02/15
Excellent service as always Thank you A++
07/02/15
No comment left by this customer.
07/02/15
Too much to write here, but a confirmation email after ordering confirming pick up time etc would be good
07/02/15
Great service as usual but your online booking site is limited compared to so of your competitors who you can track in real time
07/02/15
no comments,very satisfied.
07/02/15
Great straightforward service
07/02/15
No comment left by this customer.
07/02/15
great first class again
07/02/15
Came on correct day this time. All good. Friendly driver
07/02/15
Very good and reliable service.
07/02/15
waited from 8am until 2pm for pick-up.parcel was collected by a'stand-in'.he had nothing for me to sign,no label and didn't know what to do
07/02/15
very good servis
07/02/15
Excellent sevice delivered on time no fuss with very polite drivers Will use you again without gestation.
07/02/15
Collection was perfect. parcel not been received other end yet. no ticket left for him to know where to get it from.
07/02/15
you could improve
07/02/15
After 4 days My parcel is Still with me. It has not been picked up.
07/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
No comment left by this customer.
07/02/15
The parcels weren't collected on the scheduled day causing me to have wasted the entire day waiting for a courier. Not impressed!
07/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
You did great,we sure will use your services again.It was fast and safe :)
07/02/15
Fix the Parcel Monkey DX tracking number information so I can provide a public URL to my customers with tracking information
07/02/15
No comment left by this customer.
07/02/15
great business on time can recommend you to other people
07/02/15
super and fast
07/02/15
zero customer service, cannot recommend Yodel
07/02/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
Collected on time but tracking facility not working so dont know if recipient received or not.
07/02/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
The courier has not turned up!
07/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
perfect pick up next morning delivery perfect timing
07/02/15
very happy with service, all went very smoothly from start to finish
07/02/15
No comment left by this customer.
07/02/15
Excellent service for uplift and delivery. Fast and secure. Mahogany towel stand delivered in one piece, NO dents. Will use service again.
07/02/15
Always reliable and never a complaint from recipients!
07/02/15
Excellent service for uplift and delivery. Fast and secure. Full length mirror delivered in one piece with NO dents. Will use service again.
07/02/15
Great service, thanks.
07/02/15
Excellent service - all the way from London to an obscure location in Rwanda!
07/02/15
No comment left by this customer.
07/02/15
giving a rough time of picking up item so the person does not have to wait all day
07/02/15
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