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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,986 reviews.
The parcel was delivered back to me. There had been no attempt to deliver it & no emails to let me know my customer is furious. Pls contact
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No on come to pick it up and had to pay out again for something to pick it up
22/12/14
No comment left by this customer.
22/12/14
YOU SAID YOU COLLECTED FROM US ON THE FIRST DAY - YOU NEVER AND HAD TO REARRANGE
22/12/14
Hello,I booked and paid for a next day collection by Parcelforce 24,the collection was in fact the day after that,this is not good enough
22/12/14
what a speedy service to france definitely will use again. once again thank you
22/12/14
Delivered as promised
22/12/14
Excellent service. Was my first time booking a courier collection and I found this very helpful and clear. Thank you. Will use it again for
22/12/14
Make it possible to save or email the shipping label and customs invoice more easily so it's possible to print from another device later
22/12/14
I will be using this service again. The ability to track was brilliant. Thanks.
22/12/14
All was great thanks, you did exactly as requested/purchased.
22/12/14
No comment left by this customer.
22/12/14
a really good service door to door, thanks
22/12/14
No comment left by this customer.
22/12/14
Very happy about your service.Thank you!
22/12/14
I found your online services very easy to use. The parcel was collected when stated. im very happy, will use again
22/12/14
No comment left by this customer.
22/12/14
parcels collected on 15th dec still not delivered on 22nd dec despite waiting in all day twice and trying to collect from depot.
22/12/14
Driver phoned beforehand to say he was on his way. Customer confirmed parcel delivered next day in perfect condition. Excellent service.
22/12/14
Easy to use and parcel delivered on schedule good as it was in Christmas post
22/12/14
Communication was good and pick up timely and driver courteous. What I am missing is any news of my parcel arriving ? Have not heard from co
22/12/14
No comment left by this customer.
22/12/14
The parcel was a gift for my brother he had to pay £35 release fee to Courier to get it delivered no mention of this when I booked it.
22/12/14
great website, good choices in carriers and prices, prompt collection and punctual delivery.
22/12/14
faultless. thank you
22/12/14
No comment left by this customer.
22/12/14
Order was never collected, no contact was made. I don't have the time to resolve this, but disappointed.
22/12/14
Great service. Parcel arrived on time for a bargain price
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Very impressed. Collected on time and delivered promptly! Will definitely use again!
22/12/14
Good service
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
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