We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,179 reviews.
No comment left by this customer.
04/02/15
solid dependable service using parcelforce.
04/02/15
Delivery Very fine delivery we have never used a courier before but would do so again many thanks
04/02/15
No comment left by this customer.
04/02/15
Fantastic will recommend to everyone!
04/02/15
prompt pick up will use again
04/02/15
the parcel could have arrived earlier in the day
04/02/15
4 out of the 5 parcel i sent was smashed to peaces i will be complaining as some items was smashed aswell
04/02/15
outstanding service and unbelievable value for money
04/02/15
Good service reliable
04/02/15
collection and delivery should be inform to custm prior the arrival of delivery overall very good service
04/02/15
As always, would keep using parcel monkey. Very effiecient.
04/02/15
No communication provided about time of collection or confirmation of delivery.
04/02/15
No comment left by this customer.
04/02/15
good service at a decent price
04/02/15
Very good, it could possibly be improved with better understanding that sometimes buyers have to arrange shipping TO them rather than FROM
04/02/15
IT has not even been picked up yet!!!!!!
04/02/15
very reliable service, many thanks
04/02/15
Booked on Sunday-easy, pick up for Monday-Great, expected delivery to Spain 3-5 days. Parcel delivered Friday-Excellent and efficient.
04/02/15
No comment left by this customer.
04/02/15
It would be helpful if you provided telephone support!
04/02/15
Parcel was picked up on the right day and arrived on the right day although rather late in the day.
04/02/15
No comment left by this customer.
04/02/15
great service
04/02/15
Pick up was very good, curtious friendly driver, the main thing it that it arrives OK at the other end.
04/02/15
Perfect service,great prices,online booking a breeze,with upto date tracking,will definitely use parcel monkey again
04/02/15
Not alot too say really good service and alot less hassel than contacting companies individually.
04/02/15
No comment left by this customer.
04/02/15
The parcel arrived Ok, no problem
04/02/15
i would like more regular updates of where the parcel is. it can be 3 days between updates
04/02/15
Parcel picked up on time and delivered as promised. Great service - thank you!
04/02/15
Excellent Service for a very fair price ! Recommended !
04/02/15
pickup times do not exist,its just a day,with no am/mp clues as to when you may arrive,this proves dufficult and arrangements need to b made
04/02/15
I have been contacted by email order number2638913 parcel PM 3427124 saying telephone number incorrect. shipping label info is correct .HELP
04/02/15
No comment left by this customer.
04/02/15
Worked well, woudl be nice to have more places to drop the parcel off but a limitation of ParcelForce I presume?
04/02/15
No comment left by this customer.
04/02/15
A time slot of either morning or afternoon would help instead of staying in all day long. Otherwise, great service, will use again.
04/02/15
Good, safe fast shipment to Italy. Excellent.
04/02/15
Your service was excellent.
04/02/15
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