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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,989 reviews.
Great service
22/12/14
There was no problem with pick up , very helpful , delivery was as per stated , I don't think there was nay problems , thanks
22/12/14
More specific pickup times would be great
22/12/14
No comment left by this customer.
22/12/14
Price good, but lack of awareness of actual collect time not so good. Had to wait in until 5 o/c! No telephone numbers to contact you either
22/12/14
Excellent!
22/12/14
Great service and saves you from queuing up at the post office. Collection was quick and very impressed. Will use it again.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Citi Link declared that they had been to the delivery address twice and left a card. This was NOT true and the recipient had to collect.
22/12/14
Parcel arrived to South Africa within 6 working days, even when sent the week before Xmas. Pleasantly surprised!
22/12/14
easy to order, fair price, ability to track order to destination, peace of mind garuanteed
22/12/14
Great service, happy chap collected parcel on time and parcel arrive in OZ a few days later brilliant and Half the price of the Post offi
22/12/14
No comment left by this customer.
22/12/14
Excellent service, best value, will definitely use again. Thank you :-)
22/12/14
No comment left by this customer.
22/12/14
Perfect
22/12/14
everything was fine
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Terrible service, Courier failed to collect twice and failed to notify me. Parcel was two day late and I paid for guaranteed next day
22/12/14
Excellent service. Parcel collected on time and delivered to client, no problems. Such a god saving over conventional postal services.
22/12/14
No comment left by this customer.
22/12/14
enjoyed tracking service. Very good at this busy time of year. Will definitely use parcel monkey again. Will definitely recommend.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Good communication, good collection and delivered on time. Great job.
22/12/14
No comment left by this customer.
22/12/14
Parcel arrived on schedule and in good condition. Thanks
22/12/14
No comment left by this customer.
22/12/14
Excellent service, picked up the parcel promptly and arrived in excellent condition at its destination in time for Christmas! Perfect!
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Excellent service and great value!
22/12/14
Simple, easy to use and it worked.
22/12/14
The booking and collection was great and strait forward-only improvement would be that the tracking details was not updated until after delv
22/12/14
No comment left by this customer.
22/12/14
Very easy to book collection/delivery online. Tracking online, great ! Driver very helpful and items delivered on time, next day.Many thanks
22/12/14
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