We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,484 reviews.
No comment left by this customer.
25/02/15
The parcel arrived damaged had to refund customer the postage cost
25/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
No comment left by this customer.
25/02/15
only site that seemed to understand a netherlands Postcode! other sites just said 'invalid postcode' Lol, this site was very easy to use
25/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
VERY GOOD A+++++++++ SERVICE
24/02/15
No comment left by this customer.
24/02/15
It was really appreciated that the parcel was delivered virtually within 24 hours with a good booking service
24/02/15
very pleased with service,,had to parcels picked up on time and delivered,on time....will use you again....many thanks..
24/02/15
Great service & prompt delivery, thanks again
24/02/15
it was very straight forward I have no suggestions
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
Very pleased, the parcel was collected and delivered as promised, a good experience all round and l would definately use the service again
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
Thank you for your services
24/02/15
excellent service as always
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
Great services led up in Liverpool 09:30 on the Tuesday delivers to S****horpe within 24 hrs and a good price.
24/02/15
No comment left by this customer.
24/02/15
make it easier to use foreign credit card, paypal maybe?
24/02/15
i sent 2 parcels to the same address under 1 consignment and they managed to be separated and delivered on different days
24/02/15
all collected and delivered as arranged top class************************************************
24/02/15
could of done with some tracking on the parcel, but everything else 100%. will use again for sure.
24/02/15
Cheaper than going direct, and items collected from my door, brilliant
24/02/15
your website no work god, sometime no accepted credit card
24/02/15
Our Response: I am sorry to hear this all credit cards need to be based in the UK and payments made within the UK which may of been the issue here
No comment left by this customer.
24/02/15
Tracking number didn't work
24/02/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
excellent
24/02/15
The parcel got to its destination very quickly. I dont think I can suggest any obvious improvements. Well done.
24/02/15
Good service ,reasonable price will use again
24/02/15
