We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,484 reviews.
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
it would be helpful if parcels could be track on your tracking system otherwise good service
23/02/15
No comment left by this customer.
23/02/15
You did NOT collect on the day we had booked and waited in for collection.
23/02/15
No comment left by this customer.
23/02/15
Never let me down which is why ive kept using parcel monkey
23/02/15
would love to have had more precise info on collection times - look at what DPD are doing!
23/02/15
No comment left by this customer.
23/02/15
today failed to collect 1 of the parcels.
23/02/15
oo oo aah!!
23/02/15
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
Collected as directed, delivered on time and reasonable cost. Thank you.
23/02/15
No comment left by this customer.
23/02/15
nice and easy to book collection. even easier when you work for the carrier doing the delivery 😊
23/02/15
Perfect in every respect
23/02/15
No comment left by this customer.
23/02/15
great service, as usual
23/02/15
No comment left by this customer.
23/02/15
Parcel Monkey have made it really easy to send parcels..... No fuss.... No worries.... Thank you.
23/02/15
No comment left by this customer.
23/02/15
Very good service
23/02/15
Everything went as planned, very competitive price, I am very happy with the service!
23/02/15
Fast as always!
23/02/15
Brilliant fast service would use again : )
23/02/15
Parcel to Greece arrived safe and very fast,very happy thank you
23/02/15
No comment left by this customer.
23/02/15
The parcel wasnt collect for two days!
23/02/15
Our Response: I am sorry for the delay with this service. Please check your Parcel Monkey account.
DX has picked up the slack created by the loss of CityLink. Well done. 100%
23/02/15
No comment left by this customer.
23/02/15
Super service - picked up & delivered on time!
23/02/15
Very efficient and easy to use.
23/02/15
Hassle free service so far with PM and Parcelforce for the business. More stress free than the previous City Link one!
23/02/15
Great service, driver was excellent, delivery quicker than scheduled. Hassle free and easy - no complaints.
23/02/15
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
the driver turned up without a pallet truck to pick up a pallet so my goods were picked up a day late
23/02/15
