We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,984 reviews.
Nice work, good pick up and service generally
17/02/15
good service and comms
17/02/15
No comment left by this customer.
17/02/15
my parcel was not collected
17/02/15
Our Response: Sorry to see that you have had a bad experience. Someone has commented on the issue on your account.
Great service as usual.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
140chars !='detail' The disappointment & inconvenience caused can only be properly expressed with profuse swearing. Please delete my account
17/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
the driver was amazing and service was also very good no problems whatsoever
17/02/15
No comment left by this customer.
17/02/15
perfect service
17/02/15
Arrived in good time - driver very helpful
17/02/15
Great as always
17/02/15
Helpful but remember Jersey is in the uk and does not need customs docs.
17/02/15
VERR
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
Very easy, quick and hassle free. I will Definately be using this service again. Thank you!
17/02/15
Great Service as always
17/02/15
a more specific time rather than just a pickup day would have been useful
17/02/15
No comment left by this customer.
17/02/15
All good - thanks
17/02/15
No comment left by this customer.
17/02/15
Great service
17/02/15
excellent
17/02/15
No comment left by this customer.
17/02/15
Good service, very reasonable. Thank you.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
Could you please advise of collection times before the booking is made, so I can make sure the recipient will be there then. Thanks
17/02/15
rubbish the parcel still hasnt been delivered i want a refund
17/02/15
No comment left by this customer.
17/02/15
very efficent for parcel going abroad
17/02/15
PARCEL WAS NEVER COLLECTED GAVE IT TO ROYAL MAIL DRIVER IN THE END
17/02/15
No comment left by this customer.
17/02/15
On the website it states that it is a 2 day delivery. Item arrived late, & so our customer cancelled the order! We still had to pay delivery
17/02/15
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