We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,179 reviews.
No comment left by this customer.
08/02/15
No comment left by this customer.
08/02/15
A*
08/02/15
I was sceptical to be honest that you could deliver to Georgia within time frame.How wrong was I! Fantastic service! Thank you very much.
08/02/15
couldn't track parcel after it was delivered to hub in England. Still don't know if it's been delivered or were it is
08/02/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
No comment left by this customer.
08/02/15
No comment left by this customer.
08/02/15
noone has come to collect
08/02/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
No comment left by this customer.
08/02/15
Im very satisfied of your service:) Strongly recommend!
08/02/15
I paid about 90£ to send it then my mum had to pay another 80£ to pick it up
08/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now and will respond on your Parcel Monkey account
Very pleased as everything went as it should
08/02/15
Excellent service as always highly recommended.
08/02/15
Good job guys. My next parcel is 125x65x15cm 8Kg Costs £28 on parcel monkey, only £12 on Parcel2go.com. You need a better service for that
08/02/15
Fantastic servive very professional
08/02/15
Fast services; labels, collection, updates and deliveries. Arrived in perfect condition to destination.
08/02/15
still waiting 7 days later and still no parcel delivery - so I would rate you 0 out of 10.....will be posting this publicly soon.
08/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your ticket now
Still waiting 1 week later for it to be picked up after 3 attempts when I have been in all week
08/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
easy to set up account and select collection and delivery date. a text night before and morning specifying time would be great
08/02/15
you are doing well .keep it up. thanks.
08/02/15
Brilliant - cheaper than going direct & Parcel Force collected from my door :)
08/02/15
Delivery all good thank you.
08/02/15
No comment left by this customer.
08/02/15
generally very good, only problem was tracking system would not work with the Pm number given
08/02/15
Courier did not arrive on day requested, 2 days late, still no tracking info, so dont know where parcel is or if it has been delivered
08/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
Tracking stated parcel delivered on the 5th Feb, but not actually received until Sunday 8th.
08/02/15
No comment left by this customer.
08/02/15
No comment left by this customer.
08/02/15
No comment left by this customer.
08/02/15
Parcel collected, parcel delivery to france within a coupe of days, fab service, would be nice to have a am or pm collection :)
08/02/15
very good service
08/02/15
i paid for the parcel to be delivered in 3 to 4 days and now its been nearly a week and i believe its still not been delivered
08/02/15
Our Response: I am sorry to hear about this somebody will open a support ticket for you now
No comment left by this customer.
08/02/15
my parcel has been lost and i have had no communication or update.
08/02/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
Very good service. Did exactly what they said they would do. Will use again.
08/02/15
No comment left by this customer.
08/02/15
No comment left by this customer.
08/02/15
No comment left by this customer.
08/02/15
Everything went well. Good price and fantastic delivery time - two days to France - quicker than UK!
08/02/15
More than happy with the service.
08/02/15
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