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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,980 reviews.
It would be helpful if a near specific time for pickup was available.
18/12/14
No comment left by this customer.
18/12/14
great price. delivered within timescale many thanks
18/12/14
No comment left by this customer.
18/12/14
exceptional service from collection to delivery...even on Sunday!
18/12/14
No comment left by this customer.
18/12/14
Excellent everything went very smoothly. I will certainly use your company again.
18/12/14
Delivery aand tracking very good, but the wabsite leaves a little to be desired.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
Very happy with the service you provide
18/12/14
Website states pick up is from 8am - 6pm - Parcel picked up at 6:45pm... Courier said he works till 9pm! Pls update your website
18/12/14
No comment left by this customer.
18/12/14
It may not be your problem but the parcel status still says processing on the 4th day - the delivery day.
18/12/14
No comment left by this customer.
18/12/14
great service fast delivery
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
Everything perfect
18/12/14
No comment left by this customer.
18/12/14
A very good service , but an approx time of pick up would be helpful.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
my sister in law was charged 1500 nepalese curency. i had paid a lot of money to send her presents. can you arrange she gets hwr miney back.
18/12/14
The Parcel Has NOT Arrived on Time Do' H !
18/12/14
No comment left by this customer.
18/12/14
Waited in all day between 8 am - 6 pm - finally came at 6.30 pm !!
18/12/14
The pre pickup information was very clear and easy to follow. Thanks
18/12/14
am or pm collection time would be invaluable for working people, re: book time off work to wait in for delivery.
18/12/14
Would have been helpful to get a time for pick up and if you had a phone number so that we could contact you.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
Everything went well- no problems!
18/12/14
Service not back but guy collecting parcel never rang the bell and left without collecting we waited all day had to take to depot Not happy
18/12/14
Left the collection receipt form on the box .Very good that parcel collected , but form not filled in
18/12/14
Would use again.
18/12/14
No comment left by this customer.
18/12/14
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