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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,980 reviews.
excellent speedy delivery from UK to New Zealand only days before Christmas. I was amazed!
22/12/14
Collected the parcel on the specified date and within a reasonable time. Parcel arrived safely to the states.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Collected 1 day late and took longer than the 2 days specified for delivery
22/12/14
No comment left by this customer.
22/12/14
Not picked up on the day specified then wanted to charge ME twice as I didn't realise they was coming the day after as I was not informed.
22/12/14
Excellent service
22/12/14
My parcel was picked up promptly after my request the evening before. I'm impressed!
22/12/14
No comment left by this customer.
22/12/14
Very good as it is
22/12/14
Prompt and efficient service, great tracking info
22/12/14
The best price by far. Easy to arrange and it was delivered quicker than expected.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Difficult to contact. Website email did not work. Parcel collection
22/12/14
No comment left by this customer.
22/12/14
All good
22/12/14
No probs, spot on
22/12/14
Excellent service as usual. Will use again & again. I feel very confident with there entire service... Thankyou.
22/12/14
Pick up on time and delivered on time thanks
22/12/14
Very good service thanks
22/12/14
Good service and good prices
22/12/14
Delivered on time before Christmas .
22/12/14
Great service generally, refund process far too slow and labour intensive.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Picked up on time , although I had booked 2 parcels , courier made a bit of a fuss about it, tracking didn't work stayed the same for 4 days
22/12/14
Very quick, cheap and reliable
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
The parcel was delivered back to me. There had been no attempt to deliver it & no emails to let me know my customer is furious. Pls contact
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No on come to pick it up and had to pay out again for something to pick it up
22/12/14
No comment left by this customer.
22/12/14
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