We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,179 reviews.
No comment left by this customer.
08/02/15
good price found, parcel arrived on the day that it was booked to, so all in all very good
08/02/15
No comment left by this customer.
08/02/15
Parcel Monkey was the only courier that I could find willing to transport a long & heavy package and they were highly efficient in so doing.
08/02/15
Good Valued Service - Happy Days a1velo
08/02/15
No comment left by this customer.
08/02/15
the fact that I have to wait a whole day in, just to make sure the parcel gets collected isn't great. Then it got picked up at 7:30pm!
08/02/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
i wish tge tine frame was a little less. even if we hot a phone call in the morning but otherwise was inpressed
08/02/15
No comment left by this customer.
08/02/15
The parcel wasn't collected at all. So I had to pay another company and send it with them.It was supposed to have been picked on Monday 2nd
08/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
No comment left by this customer.
08/02/15
Cost effective, very convenient and delivered on time + I can track it all the way to my customer.
08/02/15
No comment left by this customer.
08/02/15
Parcels have still not been collected
08/02/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
No comment left by this customer.
08/02/15
No comment left by this customer.
08/02/15
Would be quite good if you send a message to say that parcel has reached it's destination
08/02/15
No comment left by this customer.
08/02/15
No comment left by this customer.
08/02/15
Spot on service Thanks
08/02/15
No comment left by this customer.
08/02/15
Excellent service as always Thank you A++
07/02/15
No comment left by this customer.
07/02/15
Too much to write here, but a confirmation email after ordering confirming pick up time etc would be good
07/02/15
Great service as usual but your online booking site is limited compared to so of your competitors who you can track in real time
07/02/15
no comments,very satisfied.
07/02/15
Great straightforward service
07/02/15
No comment left by this customer.
07/02/15
great first class again
07/02/15
Came on correct day this time. All good. Friendly driver
07/02/15
Very good and reliable service.
07/02/15
waited from 8am until 2pm for pick-up.parcel was collected by a'stand-in'.he had nothing for me to sign,no label and didn't know what to do
07/02/15
very good servis
07/02/15
Excellent sevice delivered on time no fuss with very polite drivers Will use you again without gestation.
07/02/15
Collection was perfect. parcel not been received other end yet. no ticket left for him to know where to get it from.
07/02/15
you could improve
07/02/15
After 4 days My parcel is Still with me. It has not been picked up.
07/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
No comment left by this customer.
07/02/15
The parcels weren't collected on the scheduled day causing me to have wasted the entire day waiting for a courier. Not impressed!
07/02/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
You did great,we sure will use your services again.It was fast and safe :)
07/02/15
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