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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,977 reviews.
Very happy with the service, great value, picked up on time & arrived on time. An easy process, will use again, thanks!
18/12/14
No comment left by this customer.
18/12/14
Collected on time, delivered on time - no probs!
18/12/14
No comment left by this customer.
18/12/14
parcel remained un collected for 3 days although it was on a 4 day service to china!
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
fantastic service
18/12/14
Excellent price, no hassle collection and delivered on time ((to Italy) at peak time), can't ask for more.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
Excellent Service - very impressed
18/12/14
My parcel is a day late and still hasn't arrived. No explanation given
18/12/14
great
18/12/14
Good service and communications.
18/12/14
No comment left by this customer.
18/12/14
Clear instructions and prompt collection and delivery
18/12/14
Good service and safe delivery of goods. Would appreciate a narrower (3-4 hours) slot for pickup to avoid needing to stay in all day.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
My item was damaged on arrival, and the goods are unusable, how do I nake a claim?
18/12/14
easy set up, reliable and quick
18/12/14
No comment left by this customer.
18/12/14
as Always top class service !
18/12/14
collected without any problems and delivered to Australia within 4 working days.
18/12/14
Collection was made on the day specified and an email confirmation was sent in advance.
18/12/14
Fantastic service!!
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
I had no problems what so ever parcel went to Australia arrived on time in perfect condition will use this service again
18/12/14
No comment left by this customer.
18/12/14
Did not collect on day arranged. Had to reschedule and hope my customer would not be too upset.
18/12/14
perfect thank you again so reliable
18/12/14
really easy efficient service
18/12/14
a smaller collection window would be great
18/12/14
quick delivery but some minor damages to the goods due to rough handling
18/12/14
living abtoad, i found you via the internet and your online process was simple to use.
18/12/14
Quick and efficient
18/12/14
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