We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,179 reviews.
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06/02/15
need a phone number so if you having a parcel that has not find it difficult to get to know how to find out as you do not email as soon as p
06/02/15
Excellent service. Parcel was picked up Friday evening and my son took delivery in Australia the following Thursday morning.
06/02/15
thank you everything it's perfect
06/02/15
Brilliant. Thank you so much.
06/02/15
Take more responsibility more quickly when things go wrong with one of your suppliers.
06/02/15
No comment left by this customer.
06/02/15
As long as bookings are not placed for the same day when offered by the system, i have no complaints.
06/02/15
Excellent service. Clear pricing. Easy access to website. Would definately use again
06/02/15
Dont make up ficticious weights and charge for it 2 days after delivery was made.
06/02/15
No comment left by this customer.
06/02/15
Excellent service. Couldn't have gone better. Very happy.
06/02/15
very good and fast service. thank you!
06/02/15
Service was faultless - from collection to delivery - am extremely satisfied and will definitely use again.
06/02/15
No comment left by this customer.
06/02/15
AWESOME
06/02/15
The delivery was received in unrepairable damage
05/02/15
No comment left by this customer.
05/02/15
Pick up time would be realy useful evern if it is am or pm otherwise an excelent service and fantastic price.
05/02/15
Driver well informed, polite and helpful .
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
Brilliant service, have already recommended parcel monkey to friends and family and various Facebook selling sites that ask about arranging
05/02/15
I have been very satisfied .Every time I have sent a parcel it has arrived in less than 6 days hitch I think is fantastic.
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
Excellent!
05/02/15
At purchase was OK but received message that parcel weight was not 37kg but 238Kg What the f..k! How could I even lift it up! SCAM! FRAUD!
05/02/15
Make tracking a little easier
05/02/15
very good service but approx collection time would be of benefit and increase business. ie dont have to wait in all day
05/02/15
The parcel wasn't picked up!! Someone was waiting all day and took time out of work please call me on 07718767724 asap
05/02/15
No comment left by this customer.
05/02/15
It was a very simple and efficient process
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
Picked at in good time and sent to france very quickly and at the best price possible.....Job Done!
05/02/15
Parcelforce did not collect it, but marked it as collected. After phoning them for 2 days, it was finally collected
05/02/15
A very reliable service. Easy to use and a very competitive price. Thank you
05/02/15
tracking with the code you supplied didn't work, but pickup mon pm ... delivery wed pm undamaged = happy customer = I'll use you again
05/02/15
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