We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,982 reviews.
Brilliant service sent a large parcel to Thailand. Was collected on Tuesday morning and was with my son early on Friday. Will use again
23/02/15
everything went very well would use again
23/02/15
Great price&service
23/02/15
No comment left by this customer.
23/02/15
Very happy with service but it would be better if an estimated time could be given in regards to collection on parcel
23/02/15
Great service, thanks. Tracking not as precise as other services but overall very efficient. Boom!
23/02/15
web site easy to use great value ,parcel delivered in two days to Holland . brilliant service .
23/02/15
We needed to get some boxes from Edinburgh to Kent and found this was an excellent way of finding the best price.
23/02/15
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
picked up and delivered promptly no problems thanks
23/02/15
I didn't get a tracking number for the service, so I have no idea if the parcel actually made it!
23/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
everything ok and in time. thank you
23/02/15
Excellent and efficient service
23/02/15
No comment left by this customer.
23/02/15
our parcel was not picked up today
23/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
it would be helpful if parcels could be track on your tracking system otherwise good service
23/02/15
No comment left by this customer.
23/02/15
You did NOT collect on the day we had booked and waited in for collection.
23/02/15
No comment left by this customer.
23/02/15
Never let me down which is why ive kept using parcel monkey
23/02/15
would love to have had more precise info on collection times - look at what DPD are doing!
23/02/15
No comment left by this customer.
23/02/15
today failed to collect 1 of the parcels.
23/02/15
oo oo aah!!
23/02/15
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
Collected as directed, delivered on time and reasonable cost. Thank you.
23/02/15
No comment left by this customer.
23/02/15
nice and easy to book collection. even easier when you work for the carrier doing the delivery 😊
23/02/15
Perfect in every respect
23/02/15
No comment left by this customer.
23/02/15
great service, as usual
23/02/15
No comment left by this customer.
23/02/15
Parcel Monkey have made it really easy to send parcels..... No fuss.... No worries.... Thank you.
23/02/15
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