We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,723 reviews.
The delivery was received in unrepairable damage
05/02/15
No comment left by this customer.
05/02/15
Pick up time would be realy useful evern if it is am or pm otherwise an excelent service and fantastic price.
05/02/15
Driver well informed, polite and helpful .
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
Brilliant service, have already recommended parcel monkey to friends and family and various Facebook selling sites that ask about arranging
05/02/15
I have been very satisfied .Every time I have sent a parcel it has arrived in less than 6 days hitch I think is fantastic.
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
Excellent!
05/02/15
At purchase was OK but received message that parcel weight was not 37kg but 238Kg What the f..k! How could I even lift it up! SCAM! FRAUD!
05/02/15
Make tracking a little easier
05/02/15
very good service but approx collection time would be of benefit and increase business. ie dont have to wait in all day
05/02/15
The parcel wasn't picked up!! Someone was waiting all day and took time out of work please call me on 07718767724 asap
05/02/15
No comment left by this customer.
05/02/15
It was a very simple and efficient process
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
Picked at in good time and sent to france very quickly and at the best price possible.....Job Done!
05/02/15
Parcelforce did not collect it, but marked it as collected. After phoning them for 2 days, it was finally collected
05/02/15
A very reliable service. Easy to use and a very competitive price. Thank you
05/02/15
tracking with the code you supplied didn't work, but pickup mon pm ... delivery wed pm undamaged = happy customer = I'll use you again
05/02/15
Great service. I will definitely be using this service again.
05/02/15
first time i have used service very fast and reliable, just had problem using tracking service. but will 100% use again
05/02/15
Good booking service, parcel label service too slow. Yodel drivers have their own labels and customer receipt which is Good..
05/02/15
Same day collection would be nice
05/02/15
No comment left by this customer.
05/02/15
an early collection on Friday morning and delivered to the south of Italy on Wednesday. excellent!
05/02/15
Your service is very good & easy to use, I would definitely recommend you. The only suggestion I have is if you could offer time slots?
05/02/15
Parcel picked up a day late
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
No comment left by this customer.
05/02/15
Thank you. An awkward-sized parcel was no problem for you, unlike all other couriers! We will definitely use you again.
05/02/15
No comment left by this customer.
05/02/15
Splendid Service and so easy. Will recommend.
05/02/15
Easy & Cheap :)
05/02/15
No comment left by this customer.
05/02/15
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