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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,986 reviews.
Very good, thanks again!
22/12/14
there was minor damage to the contents, however, the item was not securely wrapped so I take some responsibility for this..o
22/12/14
Great service thanks
22/12/14
Parcel arrived on time
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Terrible! Cant track the parcel even though we paid for it to be tracked!
22/12/14
You run a very good service and there is not anything I would change about it
22/12/14
Excellent service, found a courier for less than half of what the post office charged and was delivered to Ireland within 3 days
22/12/14
Parcel collected promptly, very pleasant driver. Delivered to recipient in France within 4/5 days. Will use Parcel Monkey again.
22/12/14
The service was easy to use the collection and delivery on time.and would recommend your company
22/12/14
Parcel was 5 metres long, van sent out that could not carry it. At first told i would have to wait until Monday meaning taking more time off
22/12/14
No one came to collect the parcel. I rearranged after the first non collection only for it not to be collected again.
22/12/14
No comment left by this customer.
22/12/14
booked a 3-5 day courier to the USA, 14 days later still 'in transit'
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
as cheap as you can find with excellent pick up
22/12/14
Can't fault you, absolutely perfect , I'm so happy with your service and will definitely use you again.
22/12/14
excellent service
22/12/14
I will send you an email with the details of this!
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
The overall service was excellant with the parcel delivered on time in France, would use you again and again
22/12/14
Parcel tracking isn't avaible
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Parcel not collected. Despite 2 phone calls and assurances that it would be. Xmas presents for my friends will arrive after Xmas. Disastrous
22/12/14
A section for looking up which companies will fully insure items where some companies will not eg amplifiers would be helpful for me.
22/12/14
The package wasnt collected at the time I asked. Had to postpone for next day and I stayed aĺl day home, waiting.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
excellent service
22/12/14
I found it was very competitive in price
22/12/14
Can't fault the service. Used before and will use again. Good work.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Tran very smoothly, pick up was when stated and delivery went well too. I will definitely use you again.
22/12/14
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