We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,722 reviews.
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
We feel that one of the ways to improve the service would be to give a time window for collection of our items even if it is a 3 hour window
09/02/15
No comment left by this customer.
09/02/15
Need to improve how to let customers print all documents in a easy way. The others all very good!
09/02/15
Collection notification from collecting company before arrival should be very usefull
09/02/15
I received an email and text message confirming collection on 03/02/15 but collected on next day.
09/02/15
collect when said delivered when expected, 100% improve ment on lat booking.
09/02/15
I don't have a car or a printer so you are very useful, the courier came with a label and took the box from my doorstep. Highly recommend
09/02/15
would recommend very highly, quick, easy & cheap v happy
09/02/15
Instructions were clear, pick up was on time and the delivery was at the shorter end of your estimate. All in all an excellent service.
09/02/15
It is the second time that I have used ParcelMonkey to send goods abroad, very good service and it has respected the time 6 working days.
09/02/15
my Parcel was delivered a day late
09/02/15
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
Have you delievered my item to its recipient? Please respond to my email. Ref 2003467592
09/02/15
Easy to use, competitive price. Would recommend.
09/02/15
easy good price. came within time specified. kept informed until delivered
09/02/15
Very Good
09/02/15
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
Very good service would be better if a txt was sent with a time slot for the parcel to be collected
09/02/15
No comment left by this customer.
09/02/15
very quick collection and delivery, excellent service :)
09/02/15
Delivery was punctual. Thank you.
09/02/15
No comment left by this customer.
09/02/15
Great service but a time slot for pick up would really make a huge difference
09/02/15
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
Easy to register, just an email and name, simple to book a parcel and print the labels, efficient, well priced A++
09/02/15
One telephone call delightful the next abrupt but got my parcel in the end
09/02/15
No comment left by this customer.
09/02/15
No comment left by this customer.
09/02/15
Delivered on time
09/02/15
Don't tell me that a collection's due to happen when I've bought a drop off service
09/02/15
No comment left by this customer.
09/02/15
if the labels could be delivered faster then that would be great
09/02/15
No comment left by this customer.
09/02/15
Would be helpful to have AM or PM pick up and delivery!
09/02/15
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
