We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,485 reviews.
Still not got my parcel and no contact numbers to ring..... Very poor
02/03/15
Good clear service , kept up to date and good price
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Packages where picked up same day only issue was the packages where 2 diffrent sizes and completly diffrent weights yet i still paid same.
02/03/15
Straight forward, stress free & reliable.
02/03/15
It would have been better if I had known which half of the day you were likely to collect.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Great service many thanks.
02/03/15
No comment left by this customer.
02/03/15
excellent service
02/03/15
No comment left by this customer.
02/03/15
If there was some way of giving a window of when pickup would occur- ie am or pm or 8-11am, 10-3pm, 2-6pm that would greatly improve service
02/03/15
Tutto bene
02/03/15
No comment left by this customer.
02/03/15
Fantastic as always
02/03/15
No comment left by this customer.
02/03/15
It was much better than what I expected, in time quality and value! Very pleased with the service.
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
Very good!
01/03/15
No comment left by this customer.
01/03/15
Did not turn up to collect parcel, had to deliver to depot next day
01/03/15
Parcel was lost and customer service has been appalling. I shall not be using this service again and will advise others to avoid it too.
01/03/15
No comment left by this customer.
01/03/15
Collection great - delivery was apparently not so great taking 4 days and requiring a depot collection
01/03/15
Excellent .Keep up the good work
01/03/15
No comment left by this customer.
01/03/15
We couldn't believe how quickly our parcel took. From York to France in two days. Thankyou
01/03/15
Great price, good communication and fast service
01/03/15
Perfect transaction
01/03/15
No comment left by this customer.
01/03/15
good service and excellent value.
01/03/15
No comment left by this customer.
01/03/15
be using you lots xxxx
01/03/15
No comment left by this customer.
01/03/15
No comment left by this customer.
01/03/15
The time between me buying the postage and getting the lable emailed me was way too long, like 10-15 mins. I need to get to work and im wait
01/03/15
