We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,177 reviews.
No comment left by this customer.
15/02/15
Good service, but would have been nice to receive a follow-up confirmation from Yodel that they were going to collect the parcel.
15/02/15
thanks you very much for your service. My parcel arrived on time and in perfect state. I will definetly keep using parcel monkeys.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
parcel collected on time and delivered to Cyprus within 10 days or so, great service.
15/02/15
Good simple instructions online make it easy to send parcels quickly.
15/02/15
Everything went as planned.
15/02/15
Easy to use, even bring return label, good price too.
15/02/15
service was great, smooth, straight forward, hassle free, direct..better that what i expected, although i ddnt know what to expect.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
14/02/15
I'm still waiting for a couple of hundred quids worth of orders to be collected, weeks after they were booked.
14/02/15
Cheap.... Efficient!!!
14/02/15
I can think of no way the service I received could be improved upon. " Like clockwork" would beat describe it. Thank -you.
14/02/15
I paid for next day, recipient waited in, parcel arrived a day later.
14/02/15
trouble free experience
14/02/15
Very easy to use and good price and company comparisons
14/02/15
Parcel collected as booked and very happy at the speed of delivery and at a good price. Thanks.
14/02/15
no comment
14/02/15
no probs
14/02/15
Excellent - Fast - Efficient & Informative Service.
14/02/15
Excellent
14/02/15
Pick up was on pre-arranged day and parcels arrived promptly at destination. Time slots rather than a whole day for pick-up preferable.
14/02/15
No comment left by this customer.
14/02/15
No comment left by this customer.
14/02/15
One of the lights smashed when they delivered the item
14/02/15
On time and good value
14/02/15
Really easy to use, parcel arrived on schedule, no problems will definitely use again
14/02/15
No comment left by this customer.
14/02/15
Contacting dx Basildon was not easy
14/02/15
No comment left by this customer.
14/02/15
No comment left by this customer.
14/02/15
No comment left by this customer.
14/02/15
As a first time user I found your communications confusing and never felt sure about any statement I read.
14/02/15
good service did everything it said on the tin straight forward easy experience top marks will definitely use again perfect
14/02/15
No comment left by this customer.
14/02/15
Your system does not communicate properly with parcel force and I am still chasing my delivery around 6 days after the planned date. V poor
14/02/15
no problems at all
14/02/15
The site could use some optimisation for mobile devices
14/02/15
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