We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,485 reviews.
Good service
02/03/15
The autofill created from the postcode does not work correctly, it leaves "address line 2" or similar there and other problems, frustrating!
02/03/15
PARCEL ARRIVED A DAY LATE VIA DX WAS ONLY £1.45 CHEAPER THAN ROYAL MAIL NEXT DAY
02/03/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
No comment left by this customer.
02/03/15
Very good
02/03/15
all good
02/03/15
No comment left by this customer.
02/03/15
Good service at competitive rate
02/03/15
A reliable and efficient service - thank you.
02/03/15
You are a terrible service, I will be claiming costs against you though the small claims court. Disgusting service
02/03/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now and will respond on your Parcel Monkey account
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Item arrived broken meaning I had to pay for repairs
02/03/15
Our Response: I am very sorry to hear the item was damaged somebody can assist on your Parcel Monkey account
Disappointed that Parcel Force were unable to provide any idea as to collection time.
02/03/15
Excellent service! Would certainly use again!
02/03/15
very good, I recomend
02/03/15
parcel arrived damaged and was extremely well packed as were similar parcels I sent with you , am filing for compensation
02/03/15
Our Response: I am sorry to hear about the item being damaged, our claims team will assist you here
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Great service, I will continue to use it and recommend you to my business associates.
02/03/15
No comment left by this customer.
02/03/15
Very smooth operation, everything as it should be
02/03/15
collected on time thank you
02/03/15
Fantastic service, would recommend to friends and definitely use again for my next parcel to Paris !
02/03/15
No comment left by this customer.
02/03/15
VERY FAST AND EXCELLENT PRICING
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
It would be useful to have the telephone number of the driver delivering the parcel - or some means of communication on the day of delivery!
02/03/15
Great service, prompt collection and delivery - brilliant price
02/03/15
7 days later, parcel still not been collected
02/03/15
No comment left by this customer.
02/03/15
all was fine.
02/03/15
No comment left by this customer.
02/03/15
We do not like Yodel - bad experience with them, but we used dx on here last time and they were really good. Booking is also easy.
02/03/15
Easy fast service
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
