We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,177 reviews.
No comment left by this customer.
15/02/15
Uk to Japan parcel, arrived promptly and safely. Great service!
15/02/15
Excellent Service A+++++++++++++++++++++++++++++
15/02/15
Picked up by courteous driver and delivered as promised
15/02/15
the only thing missing is paying with paypal
15/02/15
Very fast, punctual and easy to use service.
15/02/15
efficient and competitive price...
15/02/15
Excellent service. Thank you
15/02/15
Its a total shambles now. Sorry not using you again.
15/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
No comment left by this customer.
15/02/15
Estimated delivery time would be nice once it is logged in delivery depo.
15/02/15
No comment left by this customer.
15/02/15
Really highly recommend.
15/02/15
Tracking Asendia parcels by customers is hopeless as it is difficult to find the actual tracking no. to use there sight you have to log in.
15/02/15
No comment left by this customer.
15/02/15
great work
15/02/15
Collection time tracking would be really useful. Waiting in all day can be a problem.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
Very straightforward process.
15/02/15
Parcel was not collected on day it was booked for.
15/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now and will respond on your Parcel Monkey account
THE PERSON WHO COLLECT MY PARCEL WAS VERY NICE , EDUCATED , ON TIME , AND CAREFUL THANK YOU PARCEL MONKEY
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
All good. Very quick collection A+
15/02/15
service was excellent
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
No comment left by this customer.
15/02/15
Easy to use website, collection as described, good communication, great price. Thank you.
15/02/15
I would recomend your service to all my friends
15/02/15
happy with the result. would have liked the option to sign unseen.
15/02/15
easy to navigate through site, good clear instructions. excellent.
15/02/15
Damaged
15/02/15
No comment left by this customer.
15/02/15
Parcelforce and Parcelmonkey are providing an excellent reliable service to my business. Would not wish to use the other services though.
15/02/15
It would be very helpful to have a 1 hour time slot for collection of the parcel or text alerts in future.
15/02/15
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