We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,486 reviews.
No comment left by this customer.
10/03/15
all good thanks
10/03/15
delivered on time, reasonable price
10/03/15
No comment left by this customer.
10/03/15
Excellent service will use again
10/03/15
I don't know how you do it! Cheaper for Parcelforce 48 than the Post Office. You are the best on the Web. Keep it up Monkey y.
10/03/15
My customer was impressed by the speedy delivery. I was too ! Many thanks
10/03/15
No comment left by this customer.
10/03/15
all good thanks
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
good service, as usual
10/03/15
You need to add an estimated collection time!!!!!
10/03/15
Package collected and delivered exactly on time! Just perfect!
10/03/15
No comment left by this customer.
10/03/15
Excellent service
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
Parcel was collected and delivered as promised excellent service
10/03/15
No comment left by this customer.
10/03/15
No one collect the parcel
10/03/15
Our Response: I am sorry to hear about this please check your Parcel Monkey account
No comment left by this customer.
10/03/15
a pick up time would be great
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
very satisfied
10/03/15
All good. Easy to use website and delivered fine.
10/03/15
web site was easy to use and service was good the updates good - so all happy here with the Parcel Monkeys!
10/03/15
Very good service
10/03/15
I wrapped all china very well and packed in 2 boxes you still managed to break some it has cos me 20.00 to put it right
10/03/15
Our Response: I am sorry to hear about the item being damaged, our claims team will assist you here
Excellent service yet again Thank you
10/03/15
No comment left by this customer.
10/03/15
Collection courier was reluctant to come in and help me despite it being a specifically heavy service I was using.
10/03/15
arrive when arranged and we have not heard back with a complaint from the other party, hoping it got there and everything went ok.
10/03/15
Good service
10/03/15
Parcelforce did not complete the delivery and I had to go and pick it up myself.
10/03/15
Our Response: I am sorry the item had to be collected from the courier, we have responded to your Parcel Monkey account
No comment left by this customer.
10/03/15
I don't like the way you are forced to 'save' your credit card details. I didn't want to and it would not go further unless I agreed.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
