We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
brilliant service as usual
19/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
I was promised that the parcel would arrive within the next 24 hour but it haven't
18/02/15
Our Response: I am sorry to hear about this somebody will open a support ticket for you now
fast. easy and friendly service. thank you
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
delivery took a lot longer than the 3-5 days stated and tracking info is very poor and lacks location of the parcels in transit!
18/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
No comment left by this customer.
18/02/15
tips how to optimise postage costs, e.g. if its cheaper to send two packages (of same volume), suggest that?
18/02/15
Excellent experience and I saved money
18/02/15
No comment left by this customer.
18/02/15
Great Service
18/02/15
2 order confirmation emails. No mention of required label immediately after purchase, label took several hours to show up in my account.
18/02/15
No comment left by this customer.
18/02/15
No break the item I sent
18/02/15
Our Response: Sorry to hear about this somebody will raise a support ticket for you now
I found your site very easy to use and gave very good prices. Will definitely use again.
18/02/15
i have used you before and it hase al ways gone well thank uwe
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
easy to use website loads of usefull information highly recommend
18/02/15
No comment left by this customer.
18/02/15
Excellent service
18/02/15
Give an accurate time for parcel pick up,waiting around allday is a waste of time and very inconvenient
18/02/15
my delivery was with dx a text or email stating delivered would be good, better status of tracking would also be waiting feedback from rec.w
18/02/15
spot on no problems at all
18/02/15
Was very pleased with service but delivery took longer than expected
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
Thanks for very efficient service.
18/02/15
To be honest I only used ParcelMonkey because Hermes didn't deliver to the address I wanted. I felt you were a bit pricey.
18/02/15
No comment left by this customer.
18/02/15
as a very
18/02/15
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