We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,976 reviews.
Brilliant, highly recommended
09/03/15
Can't see how you can improve your service it was amazing many thanks
09/03/15
Will use you again definately.
09/03/15
The parcel took a long time to be delivered and arrived in a damaged state despite being well wrapped and marked 'Fragile'.
09/03/15
Our Response: I am very sorry to hear the item was damaged somebody is there to assist on your Parcel Monkey account
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09/03/15
No comment left by this customer.
09/03/15
No comment left by this customer.
09/03/15
Parcel Force have let you down. They said they tried to deliver but never left a card and the customer was there. Very poor service.
09/03/15
Our Response: I am sorry to hear about this somebody will open a support ticket for you now on your Parcel Monkey account
No comment left by this customer.
09/03/15
great service - thanks
09/03/15
No comment left by this customer.
09/03/15
On time, easy to use service
09/03/15
No comment left by this customer.
09/03/15
Very happy with Parcel Monkey! Great service!
09/03/15
Excellent service, will be using again
09/03/15
No comment left by this customer.
09/03/15
I'm not actually sure whether it was delivered or not. Text notification would be appreciated.
09/03/15
Excellent service, easy booking, first class
09/03/15
No comment left by this customer.
09/03/15
picked up when said - delivered quickly
09/03/15
Collection same day - delivery the following morning!!
09/03/15
excellent service - many thanks
09/03/15
No comment left by this customer.
09/03/15
No comment left by this customer.
09/03/15
No comment left by this customer.
09/03/15
item arrived quickly and somehow was cheaper than using the courier directly!!
09/03/15
Very good service, maybe a text message to give time slot.
09/03/15
goods received in 48 hoiurs from London toNewcastle - very good
09/03/15
Excellent price and fast delivery to Germany. Many thanks.
08/03/15
Still Expensive however was well organised - Thank you.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
Thanks, delivery was late but not the fault of courier.
08/03/15
from London to Hamburg very quick and smooth delivery - thanks
08/03/15
Pick up London on tuesday, delivery lyon, France on thursday. Good service !
08/03/15
many thanks
08/03/15
The picking up and the delivery were excellent
08/03/15
No comment left by this customer.
08/03/15
on this occasion, excellent. one previous delivery by DPD to Spain was let down by the Spanish courier who failed to deliver.
08/03/15
no improvement needed just wish prices could be little lower :-)
08/03/15
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