We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,976 reviews.
thanks very much,well don
07/03/15
Easy to book, I have used a few times now with no problems at all, will definitely keep using as long as the service remains good
07/03/15
an approximate collection time band would assist. Maybe text. Otherwise, first rate. I'll use again.
07/03/15
No comment left by this customer.
07/03/15
Very good service and cheaper than overpriced competitors
07/03/15
No comment left by this customer.
07/03/15
Good service delivered on time cheap rates thank you
07/03/15
No comment left by this customer.
07/03/15
It would have been useful to have the DHL tracking code our parcel was at their depot for 5 days and we didn't know until we made enquiries
07/03/15
No comment left by this customer.
07/03/15
Would be better if a time of collection window could be given, but otherwise a faultless service
07/03/15
Only thing was it was not easy for me to change the shipment date. Never managed to do it but everything turned out ok anyway.
07/03/15
Great Service. Item arrived in excellent condition, and very quickly. So easy and faultless transaction
07/03/15
No comment left by this customer.
07/03/15
No comment left by this customer.
07/03/15
As usual a wonderful service, I cannot fault it,and recommend your services to everyone. Fast, efficient and above all no hassle. A1 A1 A1
07/03/15
well impressed with the service and price.
07/03/15
You should as a default provide the international couriers tracking ref, as I always find their updates to be more detailed and accurate
07/03/15
Used it for first time and it was very good service.
07/03/15
Only one person sent for a 52kg parcel dropped it and damage box. Item extensively damaged and now no refund for a almost £300 pound shower
07/03/15
Good, punctual collection and delivery.
07/03/15
Excellent service, no problems at all thank you
07/03/15
No comment left by this customer.
07/03/15
The parcel was picked up early on my selected day and took about 6 days to be delivered to Australia, Great service will use again
07/03/15
No comment left by this customer.
07/03/15
No comment left by this customer.
07/03/15
Ive received no information what so ever so far and do not know what is happening with my order.
06/03/15
very pleased with your service and how quick parcels are picked up also prises
06/03/15
No comment left by this customer.
06/03/15
without a hitch, very easy to use
06/03/15
No comment left by this customer.
06/03/15
I was impressed with service but didn't realise that my son had to collect his picture from customs - hoped it'd be delivered to his address
06/03/15
No comment left by this customer.
06/03/15
in case of issue need a phone no to contact. DPD driver did not turn up.
06/03/15
Excellent service, friendly driver, great price. Quick and easy to use.
06/03/15
Arrived as expected and took parcel as requested. Very good service. I will use again.
06/03/15
All went well, thank you...
06/03/15
No comment left by this customer.
06/03/15
a efficent sercice
06/03/15
The parcel was received in good condition and within the time you stated. Excellent service, thank you, I will definitely use you again.
06/03/15
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