We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,029 reviews.
Easy and excellent service thank you!
19/03/15
Very efficiently
19/03/15
Someone who mentions my public liability insurance incase he falls down the steps?! That he might need a hand to carry it? Never again! RUDE
19/03/15
Perfect! Would recommend, parcel picked up on thurs LONDON and received in ADDIS ABABA by monday for a very reasonable price. Many Thanks!
19/03/15
I booked late at night and the parcel was collected early the following morning, delivered to customer in less than 24hrs :)
19/03/15
Very good service, will definitely be recommending parcel force to my friends and family
19/03/15
easy and delivery abroad was ultra rapid!!!
19/03/15
Thank y your service was very good
19/03/15
No comment left by this customer.
18/03/15
More than happy with service provided.
18/03/15
Better than anticipated. Very smooth and exceptionally quick.
18/03/15
No comment left by this customer.
18/03/15
No comment left by this customer.
18/03/15
Really good, keep up the reliable work
18/03/15
Great service
18/03/15
the driver collected from the same address 4 hrs earlier, so could have saved him some time, also a second driver arrived tuesday for same..
18/03/15
No comment left by this customer.
18/03/15
your site and payment was good but yodel collection good and on time did pay for nextday service parcel got deliverd after 4 days and lots !
18/03/15
YOU STILL HAVEN'T PICKED MY PARCEL!!!!!
18/03/15
No comment left by this customer.
18/03/15
Great service as always
18/03/15
No comment left by this customer.
18/03/15
No comment left by this customer.
18/03/15
Everything went smoothly without a hitch. Hard to know how you could improve the service to be honest
18/03/15
Great service 10/10
18/03/15
No comment left by this customer.
18/03/15
The service was good but the online tracking was not detailed. For instance, which part of the world the goods are? I
18/03/15
Parcelforce are very good. Parcel Monkey need to have a phone desk and are irrelevant.
18/03/15
No comment left by this customer.
18/03/15
No comment left by this customer.
18/03/15
sorry to say can't think of anything wrong with what you are doing,i would say keep up the good work very well done parcels monkey
18/03/15
Nice and simple, to improve on an already good service. Maybe a text to say when drivers ETA is during the day even am/Pm would help. Thanks
18/03/15
I just could'nt find the consignment number to track the parcel, I tried all you gave me, but hey everything else was brilliant - thank you.
18/03/15
No comment left by this customer.
18/03/15
Excellent Service as always , thanks.
18/03/15
Whole process from start to finish was very easy and the next time I have to ship something, I will be using Parcel Monkey!
18/03/15
Very friendly and efficient
18/03/15
Excellent courier service
18/03/15
Excellent service and tracking. Highly recommended.
18/03/15
excellent parcel was collected before 9am which meant I didnt have to wait in all day and was delivered as promised the following monday al
18/03/15
