We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,714 reviews.
Very happy but Wd be better to have an idea og time of pick up as had toptable day off
19/02/15
I give wrong
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
It would be good if the website could pull information from ebay accounts instead of typing in the details.
19/02/15
Still no delivery after Friday collection, according to website (so 'Poor'). Service easy to use though, so 'Good' for that
19/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
On time, again thanks
19/02/15
Excellent service, thanks
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
Service = good, item collected at 2000 hrs (I thought it had been forgotten!). Exactly what I had paid for.
19/02/15
Fast delivery. Thank you.
19/02/15
You did good monkey!
19/02/15
This is the first time I have used the service. The communication was first class, DX turned up on time, top service and will use again
19/02/15
No comment left by this customer.
19/02/15
VERY GOOD
19/02/15
the Currier used damaged the item so bad it was put in the bin, it looked like it was dragged not carried
19/02/15
Our Response: I am sorry to hear about this somebody will open a support ticket for you now
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
Collection and delivery was all good. Used Parcel force. Would use the service again.
19/02/15
Timely delivery!
19/02/15
everything was made so easy for me to do and gave me choices of whom to choose to send my parcels will definately used them again thanks
19/02/15
No comment left by this customer.
19/02/15
The form filling part could have been a bit more easy as I have used other companies and found it easier.
19/02/15
No comment left by this customer.
19/02/15
No comment left by this customer.
19/02/15
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19/02/15
No comment left by this customer.
19/02/15
Really fast, easy to use, and good price. Very happy with service, will be using again.
19/02/15
It would be useful to have a collection time 'window' or a phone call prior to collection.
19/02/15
brilliant service as usual
19/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
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