We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,486 reviews.
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
Very Good Service!!
10/03/15
Would prefer if could be given a time slot for parcel collection rather than all day
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
Parcel was collected and delivered to recipient with a few days - no issues
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
Never again! Very slow, unclear communication delivery had been held for ridiculous reasons...there are better companies out there definitel
10/03/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
very prompt service. be nice to email tracking number .
10/03/15
No real issues with parcel monkey itself, only back when citylink failed were there issues and it wasn't your fault
10/03/15
No comment left by this customer.
10/03/15
Excellent service, delivered again before estimated time.
10/03/15
Good service but expensive, fast delivery.
10/03/15
No comment left by this customer.
10/03/15
a more specific time for collection would be good rather than all day window
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
Everything went smoothly. The parcel was picked up and delivered on time. Thanks
10/03/15
Excellent Service, Easy to use. Thank you.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
Courier didn't turn up as promised while claiming they attempted to pick up parcel twice on the right day.
10/03/15
Our Response: Thank you for your feedback, the courier has now delivered the goods, apologies for the delayed collection
Well done service most time arrange postage
10/03/15
No comment left by this customer.
10/03/15
Great service thank you
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
easy to use - parcel collected on time.
10/03/15
No comment left by this customer.
10/03/15
Would never use ever again , payed money no delivery service provided
10/03/15
Our Response: I am sorry to hear about this somebody will open a support ticket for you now
Brill service
10/03/15
Very good, parcel delivered on time
10/03/15
first time I've used PM, happy with the service
10/03/15
No comment left by this customer.
10/03/15
Very good experience from start to finish
10/03/15
