We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,717 reviews.
Good service, very reasonable. Thank you.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
Could you please advise of collection times before the booking is made, so I can make sure the recipient will be there then. Thanks
17/02/15
rubbish the parcel still hasnt been delivered i want a refund
17/02/15
No comment left by this customer.
17/02/15
very efficent for parcel going abroad
17/02/15
PARCEL WAS NEVER COLLECTED GAVE IT TO ROYAL MAIL DRIVER IN THE END
17/02/15
No comment left by this customer.
17/02/15
On the website it states that it is a 2 day delivery. Item arrived late, & so our customer cancelled the order! We still had to pay delivery
17/02/15
Everything worked smoothly - parcelforce deilivery to Aus that arrived within the week
17/02/15
excellent service. delivered to destination quicker than expected. could improve with collection by giving customers time slot options
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
Very prompt pick up from home and delivered safely and timely to the destination
17/02/15
Extremely happy with service and price
17/02/15
No comment left by this customer.
17/02/15
Thank you for another great shipping job.
17/02/15
No comment left by this customer.
17/02/15
Parcelforce always collect the parcels on time, are pleasant and efficient.
17/02/15
Good service.collected within an hour of booking and delivered as specified..
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
Thanks for tracking down my parcel so promptly. It was annoying that Ascendia did not provide updated tracking beyond receiving the parcel!
17/02/15
Fast, professional and easy going. Amazing service
17/02/15
fast collection - helpfull drivers , 100 %
17/02/15
I am not happy with the service of 6 day to delivery and after 14 days it is still in the UK , do you accept this as a good service ?
17/02/15
Very easy choice and booking process, no problems over past collections, easy to re-schedule, superb service. Very pleased.
17/02/15
Prompt and helpful
17/02/15
No comment left by this customer.
17/02/15
could not track the parcel - kept saying tracking not available at this time ALL the time.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
parcel still not delivered to the address. tracking system not up to date
17/02/15
Waited all day for collection. You had my number could have given me approx collection time
17/02/15
Excellent service. Parcel collected within an hour of order and delivered to Germany less than 2 days later.
17/02/15
Easy to use but the only problem I had was that I was told parcel force would provide the label, they didn't so my parcel was sent without!
17/02/15
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