We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,714 reviews.
Yeh no problem did what you was supposed to do.
24/02/15
good value and convenient
24/02/15
the yodel service refused to sign the counter receipt.. pleasr check with couriers if they accept signing the receipt!!
24/02/15
Excellent Service.
24/02/15
Not need customers phone number
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
No comment left by this customer.
24/02/15
my parcel was lost please can you contact me on 07737399520
23/02/15
No comment left by this customer.
23/02/15
Stunning value for money, simple to use website. Cannot find anywhere cheaper! My local Post office has just lost a parcel customer!
23/02/15
Collected on time and delivery was swift as stated. Very pleased, thanks
23/02/15
Brilliant service sent a large parcel to Thailand. Was collected on Tuesday morning and was with my son early on Friday. Will use again
23/02/15
everything went very well would use again
23/02/15
Great price&service
23/02/15
No comment left by this customer.
23/02/15
Very happy with service but it would be better if an estimated time could be given in regards to collection on parcel
23/02/15
Great service, thanks. Tracking not as precise as other services but overall very efficient. Boom!
23/02/15
web site easy to use great value ,parcel delivered in two days to Holland . brilliant service .
23/02/15
We needed to get some boxes from Edinburgh to Kent and found this was an excellent way of finding the best price.
23/02/15
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
picked up and delivered promptly no problems thanks
23/02/15
I didn't get a tracking number for the service, so I have no idea if the parcel actually made it!
23/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
everything ok and in time. thank you
23/02/15
Excellent and efficient service
23/02/15
No comment left by this customer.
23/02/15
our parcel was not picked up today
23/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
No comment left by this customer.
23/02/15
it would be helpful if parcels could be track on your tracking system otherwise good service
23/02/15
No comment left by this customer.
23/02/15
You did NOT collect on the day we had booked and waited in for collection.
23/02/15
No comment left by this customer.
23/02/15
Never let me down which is why ive kept using parcel monkey
23/02/15
would love to have had more precise info on collection times - look at what DPD are doing!
23/02/15
No comment left by this customer.
23/02/15
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