We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,715 reviews.
very pleased with dx freight thay deliverd thanks to you on time imvery happy and recomend you and dx to all my friends.10 out of ten for dx
20/02/15
delivered as expected. kept me informed about the whole process and anything i needed to do.
20/02/15
excellent price and excellent service from picking up parcel to delivering to customer
20/02/15
No comment left by this customer.
20/02/15
execellent as usual
20/02/15
Easy service, no problems. Will use again
20/02/15
No comment left by this customer.
20/02/15
Cheers
20/02/15
quick and very reliable service will use you again
20/02/15
No comment left by this customer.
20/02/15
No comment left by this customer.
20/02/15
Your tracking 'service' doesn't tell me where the parcel is which doesn't help at all!!
20/02/15
Nothing to add. Service worked perfectly from ordering to pick up to delivery. Very quick and easy to use.
20/02/15
Top service thank you,
20/02/15
very quick service. booked at 9am, the came to collect at 2pm. hassle free
20/02/15
great service thank you
20/02/15
recently Parcel monkey has been excellent! I use next day service for large parcels and everything has arrived intact and in time
20/02/15
Picked up on time...
20/02/15
No comment left by this customer.
20/02/15
I had a poor experience with another site over the course of a week and got my delivery sorted with you in less than a day.
20/02/15
All went well from simple booking through effective collection and speedy deliver.
20/02/15
The parcel still hasn't been picked up! No notification or anything.
20/02/15
I would have liked to know roughly what time the parcel would be collected. Parcel force don't tell you
20/02/15
No comment left by this customer.
20/02/15
No comment left by this customer.
20/02/15
Quick and efficient
20/02/15
Very good
20/02/15
fast and efficient would use again.
20/02/15
easy to book-quick pick up-very good service
20/02/15
Awesome service, no fuss - easy - a pleasure - Thanks!
20/02/15
Really good service at a resonable rate thank you
20/02/15
Just very easy, quick system to use.
20/02/15
I paid for 24 hour, the parcel was collected promptly on Friday afternoon, reached Perth Saturday morning was not delivered until Tuesday
20/02/15
Very simple to use, great service
20/02/15
my parcel has not arrived yet and I can't track it.
20/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
The website was very easy to use
20/02/15
No comment left by this customer.
20/02/15
We had a problem with the delivery which you sorted out extremely efficiently. Thank You
20/02/15
No comment left by this customer.
20/02/15
You did not pick up the next day as you had said you would. I even got a txt that morning tocollection.
20/02/15
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