We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,485 reviews.
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
We were struggling to find a courier to the Channel Islands and you came up trumps. Thank you.
08/03/15
Driver was quite rude
08/03/15
I'm still waiting for my parcel to be picked up 5 days after the appointed day.
08/03/15
Our Response: I am sorry to hear the item has not been collected, somebody will reschedule this and respond on your Parcel Monkey account
excellent
08/03/15
Parcel Monkey found a cheaper ParcelForce price than i got from their own site.. Thank you
08/03/15
No comment left by this customer.
08/03/15
Posting to france took 2 days fantastic!!!
08/03/15
No comment left by this customer.
08/03/15
Collected on time. Delivered on date stated and best of all great price.
08/03/15
You lost my parcel
08/03/15
Our Response: I am very sorry to hear of this, please raise a support ticket on the website and one of our agents will be happy to assist
Very easy to use, very efficient, good prices, will use again, thanks
08/03/15
No improvements required. Driver was polite and friendly.
08/03/15
no problems
08/03/15
Great value
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
to be honest, it was fast but the parcel was a little bit damaged though
08/03/15
great service. collection was out of hours as requested.
08/03/15
Simple to book. Collection next day. Very happy with service.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
Very good service exept that the delivery driver just rattled the letterbox so two people and two dogs didn't hear him. Item came next day.
08/03/15
Our Response: Apologies for any inconvenience that has been caused here
Quick and professional
08/03/15
No comment left by this customer.
08/03/15
Item not received and no contact made by email to tell me my customer us very dissatisfied
08/03/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now on your Parcel Monkey account
No comment left by this customer.
08/03/15
Super quick, thanks
08/03/15
No comment left by this customer.
08/03/15
smooth transaction with Parcel Monkey. Will use again.
08/03/15
No comment left by this customer.
08/03/15
easy order, postman arrived early and I didn't have to stay in the house all day, good price for heavy parcel
08/03/15
Superb service, friendly, fast, accurate
08/03/15
I had a collection and no-one picked up, I have opened a dispute
08/03/15
The Parcel label could have done with an alteration but this is nitpicking.....an A* performance from booking to delivery..well done
08/03/15
The delivery agent can't enter the building foyer if recipient not in. note left on exerior in public and weather. They don't use contavt
08/03/15
