We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,976 reviews.
No comment left by this customer.
03/03/15
Late delivery
02/03/15
Our Response: Thank you for your feedback the item was delivered to Sweden in 3 days by the courier DHL
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
sorry clicjed poor in error service was excellent as usual
02/03/15
Our Response: No problem thank you for leaving us feedback
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Excellent service - collected from Devon and delivered South West France within 48 hours.
02/03/15
This is the second parcel where I was surcharged but I did weigh and measure it accurately I thought
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Very good. No other feedback!
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
A top class service,maybe advice on packing items at the beginning of the process would be better
02/03/15
Excellent service. However, the tracking could be improved & the ability to obtain a signature for the parcel. Otherwise, great
02/03/15
Excellent service, every time.
02/03/15
excellent service
02/03/15
Easy to use and collected on time very happy with service thank you
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
It would be good to receive a text an hour before collection as this prevents the need to stay in all day
02/03/15
No comment left by this customer.
02/03/15
Parcel picked up really quickly, but when I go to track the parcel,it says invalid shipment,so I have no idea where it is.
02/03/15
parcel wasnt collected until the day after it was booked in to be collected
02/03/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
I have used your services before and each time its gets better. 5 stars. Excellent trackable service and great value
02/03/15
Payment required permitting card details to be stored, I hate that. Otherwise good.
02/03/15
Amazing service yet again
02/03/15
no issues. using the site is very easy.
02/03/15
Would be useful to have an estimated pick up time
02/03/15
Excellent service and very reasonable price. Will definitely use you again. Thanks.
02/03/15
No comment left by this customer.
02/03/15
thanks!
02/03/15
GREEEEEEEEEEEEAT!
02/03/15
Excellent service delivered the following morning
02/03/15
Fantastic service, Picked up & delivered within 24 hours. Couldn't be a better service A++++
02/03/15
No comment left by this customer.
02/03/15
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