We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,486 reviews.
It was a pretty simple service but will only ever be as good as the service providers allow
11/03/15
great service
11/03/15
you didn't email the documents (only the customs proforma), good job I remembered to look on the site.
11/03/15
Great service, the parcel was delivered ahead of expected delivery date.
11/03/15
Excellent Service from Collection to Delivery, Tracked all of the Way, Cannot Fault At All.
11/03/15
quick fast collection and very fast delivery, will use again keep it up many thanks baz t .
11/03/15
No comment left by this customer.
11/03/15
the last one ok the previous two not. comunication is poor and slow when there is a problem!
11/03/15
A professional and effective service now second time. Thank you.
11/03/15
well done
11/03/15
Really pleased, parcel arrived on time - great service!
11/03/15
No comment left by this customer.
11/03/15
Easy to use website with instant labels and invoices. Pick up prompt - thoroughly recommended
11/03/15
No comment left by this customer.
11/03/15
Very easy to use, very reasonable prices, makes life easier.
11/03/15
No comment left by this customer.
11/03/15
No comment left by this customer.
11/03/15
Very good and speedy service. Thank you
11/03/15
Very good service.
11/03/15
parcel collected on time. man handled parcel pretty roughly but nice man
11/03/15
No comment left by this customer.
11/03/15
no problems delevered and every one happy
11/03/15
Packages collected day after placing order and delivered the following day, all at very reasonable price. Will be using PM again.
11/03/15
No comment left by this customer.
11/03/15
Great, very helpful
11/03/15
Friendly website, easy instructions, good communication, excellent pricing.....faultless!
11/03/15
No comment left by this customer.
11/03/15
3 days later and parcel not yet collected - Not very Happy
11/03/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now and will respond on your Parcel Monkey account
No comment left by this customer.
11/03/15
No comment left by this customer.
11/03/15
I suggest your website should allow longer messages for your drivers to assist them in deliveries. Eg Opp 30mph sign. Leave in porch if out
11/03/15
A simple to use system, would use again
11/03/15
Waited in all day and parcel force didn't even show up, very poor communication the following day once rearranged
11/03/15
Our Response: I am very sorry to hear the item was not collected please raise a support ticket on our website
Easy to arrange and good service
11/03/15
Excellent service ! Collected when stated with superfast delivery to Germany!!
11/03/15
No comment left by this customer.
11/03/15
it is now over a week since the parcel was collected and it has not yet been delivered
11/03/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
Always good service and excellent pricing
11/03/15
Superb service, UK to rural France in under 48 hours.
11/03/15
No comment left by this customer.
11/03/15
