We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,976 reviews.
For tracking a parcel I seem to get a shorter code emailed to me than what I can put into the tracking box on your website which is annoying
04/03/15
No comment left by this customer.
04/03/15
No comment left by this customer.
04/03/15
Very good, many thanks.
04/03/15
All good delivered as normal
04/03/15
prompt collection, good tracking, delivered on time. 1negative, would not take the large package into pensioners house
04/03/15
This was the easiest way to organising for a parcel to be sent. I was amazed by the service, speed & overall experience.
04/03/15
Everything was as expected.
04/03/15
I booked parcelforce 24 thinking it would be next day delivery but collected Friday delivered Monday. No mention anywhere that it would not
04/03/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
Brilliant service pick up parcel one day delivered next day on my sons birthday. Thanks :}
04/03/15
No comment left by this customer.
04/03/15
My package was never collected and I wasn't notified. Very unhappy.
04/03/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
No comment left by this customer.
04/03/15
No comment left by this customer.
04/03/15
excellent service, price and conveinient to be able to drop off at a depot!
04/03/15
The boxes didnt arived. I just got a email from SEUR, saying that they tryed yesterday afternoon, but they didnt try, I was home...
04/03/15
Our Response: I am very sorry to hear of this issue caused by the courier you chose from our website somebody will look into your shipment now
Fast efficient and easy to use site
04/03/15
No comment left by this customer.
04/03/15
Be nice to receive sms updates of when the item is to be collected and delivered - other than that great service
04/03/15
No comment left by this customer.
04/03/15
No comment left by this customer.
04/03/15
Very simple to use - cheap, fast, effective service
04/03/15
No comment left by this customer.
04/03/15
Very good,lovely friendly helpful driver always has a smile on his face kind and good service I appreciate it
04/03/15
No comment left by this customer.
04/03/15
Parcel not received, no card left at address. Where is my parcel?
04/03/15
Our Response: I am sorry to hear of this somebody will look into your ticket now
No comment left by this customer.
04/03/15
First time I have used this service and I found this to be the cheapest online. Came on time as booked and will use again
03/03/15
No comment left by this customer.
03/03/15
Would be good to advise rough time of collection
03/03/15
No comment left by this customer.
03/03/15
Excellent service. Thank you.
03/03/15
Hope deal you again
03/03/15
Easy efficient service
03/03/15
Great service.
03/03/15
Great service. Would have liked a collection time but overall very easy to deal with. Thank you
03/03/15
Pleased with service no complaints thank you
03/03/15
No comment left by this customer.
03/03/15
very good service and very fast thank you
03/03/15
I am delighted with the service I received. My parcels also arrived in perfect condition.
03/03/15
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