We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,717 reviews.
Good value, picked up as agreed, delivered on time and in one piece - what's not to like about this service!?
18/02/15
Good value, picked up as agreed, delivered on time and in one piece - what's not to like about this service!?
18/02/15
Cheeper than anywhere else by about 40% and arrived quick. Good job
18/02/15
No comment left by this customer.
18/02/15
Great name! Easy to use site. Very pleased all round!
18/02/15
Good Service, good price.
18/02/15
It would be better if you could issue a time slot for courier
18/02/15
Perhaps a little bit more accurate about collection of parcel time, however overall a very good service.
18/02/15
No comment left by this customer.
18/02/15
We had 2 orders with you for collection the Yodel driver took the wrong parcel on the wrong day, did not sign the collection receipt
18/02/15
No comment left by this customer.
18/02/15
No comment left by this customer.
18/02/15
An idea of the time you will arrive to collect
18/02/15
Quick delivery. Well done!
18/02/15
Great service, great price!
18/02/15
Good price and General service. However, next day delivery turned out to be 4 days later
18/02/15
fuss free and did what i needed it to do
18/02/15
No comment left by this customer.
18/02/15
Item still not delivered, missed valentines day. Will never use again
18/02/15
Our Response: I am very sorry to hear about this experience, somebody is looking into your order now
your service is efficient and brings the best budget options when seeking a courier service
18/02/15
Would be useful for more info about collection when booking a service. Ie is it possible to specify am/PM. More info needed before u book
18/02/15
THANKS
17/02/15
ll was lead perfect!
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
Expensive for smaller parcels but for oversized very good competitive prices
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
it wanted my date of birth but when I put it in it just taken it off and asked me to do it again. I changed my password but didn't
17/02/15
Our Response: Please contact us via our support system if you still experiencing any issue with this order.
No comment left by this customer.
17/02/15
excellant service. will use again
17/02/15
really happy with the all service/Thank you.
17/02/15
Very good clear service
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
Brilliant service, collected and delivered within stated timeframe. Superb value for money
17/02/15
No comment left by this customer.
17/02/15
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