We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,486 reviews.
No comment left by this customer.
13/03/15
No comment left by this customer.
13/03/15
No comment left by this customer.
13/03/15
No comment left by this customer.
13/03/15
No problems and I always get the best price from parcel Monkey.
13/03/15
Very good all went to plan
13/03/15
Very efficient
13/03/15
Deliver the package on time would be an excellent start, as well as providing contact numbers for when a package has not been delivered.
13/03/15
Service was fab clear and easily followed the tracking wasn't as smooth
13/03/15
Collected just after 6pm was concerned whether driver was coming at all.
13/03/15
My parcel is still sat here, nobody has even phoned or emailed , rubbish service, I want a refund
13/03/15
No comment left by this customer.
13/03/15
Service was very good but the courier firms copy labels didnt state weight of item so courier seemed perturbed that item was large
13/03/15
The restrictions at the end (tick boxes) should be more apparent on previous page. I had to navigate back and had to re enter all my info
13/03/15
Show prices including VAT. Show level of insurance offered by each carrier.
13/03/15
No comment left by this customer.
13/03/15
No comment left by this customer.
13/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
good service
12/03/15
No comment left by this customer.
12/03/15
Your tracking report still shows the parcel as our for delivery, even though it has been delivered
12/03/15
No comment left by this customer.
12/03/15
Parcel was not picked up on day requested
12/03/15
No comment left by this customer.
12/03/15
We were very pleased with the service we received and the price was extremely competitive. We were able to track our parcel all the way.
12/03/15
No comment left by this customer.
12/03/15
pickup driver was extremely courteous and friendly
12/03/15
so far, so good!
12/03/15
No comment left by this customer.
12/03/15
HaPPY WITH SERVICE
12/03/15
No comment left by this customer.
12/03/15
clearer sooner that i'd need to print a label
12/03/15
No comment left by this customer.
12/03/15
10 days later and my package hasnt been delivered. I was quoted 4 days
12/03/15
3 items in the package smashed - the robust packaging had been bashed so much! I have a very unhappy customer now
12/03/15
Great price for Parcelforce 48, picked up within 2 hours, attempted delivery next day, actual delivery on day 2, tracking excellent
12/03/15
Very pleased with the service friendly courier
12/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
